Licensed Pharmacy Technician
About The Position
Optum Rx is seeking a detail-oriented, customer-focused Licensed Pharmacy Technician for a contract-to-hire position at its Spokane, Washington pharmacy. The technician will support prescription processing, customer service, insurance coordination, and medication fulfillment while working with pharmacists and other technicians in a collaborative, fast-paced, high-volume setting. The role calls for strong attendance, accuracy, and a commitment to patient satisfaction. The schedule is Monday through Friday, 8:30 AM to 5:30 PM. The pharmacy team consists of 6 pharmacists and 14 pharmacy technicians. The interview is in person and consists of one round with two pharmacists and a Lead Pharmacy Technician, focusing on behavioral questions about prior work experience, customer service, teamwork, and handling high-volume workflows.
Requirements
- Active Pharmacy Technician license in Washington State.
- At least 1 year of pharmacy technician experience.
- Strong customer service and communication skills.
- Experience working in a high-volume pharmacy environment.
- Excellent attention to detail and data-entry accuracy.
- Reliable attendance and a strong work ethic.
- Ability to multitask and prioritize responsibilities in a fast-paced setting.
Nice To Haves
- 2 or more years of pharmacy technician experience.
- Experience with prescription insurance billing and claims processing.
- Strong problem-solving and conflict-resolution skills.
- Demonstrated ability to provide exceptional customer service.
- Knowledge of prescription adjudication and insurance troubleshooting.
Responsibilities
- Accurately enter and process prescription information in the pharmacy system.
- Fill, label, and prepare prescriptions in accordance with state and federal regulations.
- Answer incoming phone calls and assist patients with prescription-related inquiries.
- Provide in-person customer service at the pharmacy counter.
- Process prescription refill requests and resolve customer concerns.
- Communicate with insurance providers about prescription coverage, billing, and claim issues.
- Triage customer calls and direct concerns to appropriate pharmacy staff.
- Assist pharmacists with daily workflow and perform other technician duties permitted under Washington State regulations.
- Maintain accurate documentation and comply with pharmacy policies and procedures.
- Support a goal-oriented team while handling a high volume of prescriptions and customer interactions.
Benefits
- Weekly pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
No Education Listed
