Licensed Pharmacy Technician Fulfillment Center

Walgreens•Memphis, TN

10h

About The Position

Responsible for providing order-processing support for fulfillment and/or assisting with the preparation and distribution of prescription medication using the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Walgreens micro-fulfillment centers use robotic technology to dispense and ship prescriptions to retail stores.

Requirements

High school diploma or GED.
Fluent in reading, writing, and speaking English.
Basic PC skills, including starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
Basic search-engine skills, including opening a browser, entering URLs, using a search engine, bookmarking sites, navigating with browser controls, and filling out online forms.
Intermediate keyboarding skills of at least 25 WPM, touch typing, and document formatting.
Willing and able to perform tasks involving pushing, pulling, grasping, and lifting, with or without reasonable accommodation.
Willing and able to carry up to 50 pounds, with or without reasonable accommodation.
Willing and able to work a flexible shift.
At least 18 years of age.
Must obtain an active technician license or certification within the first 90 days and maintain it.

Nice To Haves

PTCB or ExCPT certification.
At least one year of pharmacy technician experience in a retail, fulfillment, or call-center environment.
Experience providing customer service to internal and external customers, including meeting quality and productivity standards.
Intermediate-to-advanced keyboarding skills of at least 35 WPM, touch typing, and document formatting.

Responsibilities

Process new-patient registrations by entering information into the appropriate system according to Walgreens prescription data-entry procedures and guidelines.
Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
Troubleshoot missing prescription information and interpret medical abbreviations (SIG codes).
Resolve data-entry-related exceptions.
Run automated machinery, sort medications, and move inventory through workflow stages while focusing on quality control.
Count and fill prescriptions, affix labels, and pack and ship orders.
Clean and help maintain machinery and keep the work area orderly.
Resolve third-party rejects by reviewing and gathering information, making corrections, and resubmitting according to individual plan requirements.
Assist pharmacists at the facility and at other locations.
Identify and communicate issues to senior-level staff as appropriate.
Obtain an active technician license or certification within the first 90 days and maintain it.