Licensed Pharmacy Technician Fulfillment Center

Walgreens • Memphis, TN

2d

About The Position

Our pharmacy micro-fulfillment centers are pharmacies that use innovative robotic technology in a central pharmacy environment. They dispense and ship prescriptions to Walgreens retail stores, reaching thousands of patients with medications each day.

The Licensed Pharmacy Technician provides order-processing support for fulfillment and assists with the preparation and distribution of prescription medication using the fulfillment system. The role follows standard operating procedures and Company policies and procedures. The technician must obtain and maintain an active technician license or certification; the license or certification must be obtained within the first 90 days.

Requirements

• High school diploma or GED.
• Fluent in reading, writing, and speaking English.
• Basic PC skills, including starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
• Basic search engine skills, including opening a browser, entering URLs, using a search engine, bookmarking sites, navigating with browser controls, and filling out online forms.
• Intermediate keyboarding skills of at least 25 WPM, including touch typing and document formatting.
• Able and willing to push, pull, grasp, and lift, with or without reasonable accommodation.
• Able and willing to carry up to 50 pounds, with or without reasonable accommodation.
• Willing and able to work a flexible shift.
• At least 18 years of age.
• Obtain an active technician license or certification within the first 90 days and maintain it.

Nice To Haves

• PTCB or ExCPT certification.
• At least one year of pharmacy technician experience in a retail, fulfillment, or call center environment.
• Experience providing customer service to internal and external customers, including meeting quality and productivity standards.
• Intermediate to advanced keyboarding skills of at least 35 WPM, including touch typing and document formatting.

Responsibilities

• Process new patient registrations by entering data into the appropriate system according to Walgreens prescription data-entry procedures and guidelines.
• Handle patient prescription requests in accordance with HIPAA guidelines and enter refill orders for processing.
• Troubleshoot missing prescription information, interpret medical abbreviations (SIG codes), and resolve data-entry exceptions.
• Run automated machinery, sort medications, transition inventory through workflow stages, and focus on quality control.
• Count and fill prescriptions, affix labels, pack and ship prescriptions, clean and help maintain machinery, and keep the work area orderly.
• Resolve third-party rejects by reviewing and gathering information, making corrections, and resubmitting according to individual plan requirements.
• Assist pharmacists at the facility and other locations, and identify and communicate issues to senior-level staff as appropriate.
• Obtain an active technician license or certification within the first 90 days and maintain it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED