Licensed Optician

Career Opportunities with Now OpticsAnderson, SC
Onsite

About The Position

Stanton Optical is seeking passionate Licensed Opticians to join their team. In this role, you will be responsible for creating a superior customer experience by educating patients and facilitating the dispensing process. You will demonstrate a genuine care for customer needs, the ability to resolve issues, and a willingness to assist in the sales process, all while matching patient needs with Stanton Optical's services and products. Stanton Optical is a fast-growing, full-service retail optical center dedicated to providing affordable, quality eyewear and excellent customer service. They offer desirable optical brands and operate under the Vision, Mission, and Values of their parent company, Now Optics: Vision: Modernizing the eye care experience for all people. Mission: Making eye care easy. Values: iCARE (Integrity, Collaboration, Accountability, Respect, Empowerment).

Requirements

  • Experience delivering outstanding customer service to patients as a Licensed Optician.
  • Ability to multitask, prioritize and be flexible with changing business needs in a team environment.
  • Skills necessary to communicate effectively with a diverse group of people.
  • Valid ABO and NCLE and/or license in the applicable State.
  • High school diploma or equivalent required.
  • Schedule flexibility; work hours will be determined based on business needs.
  • Knowledgeable about MS Word, Google Docs, etc.

Nice To Haves

  • Share Stanton Optical's vision of modernizing eye care for all people and making eye care easy.
  • Passionate about outstanding customer/patient care and eager to share that passion with others.
  • Strong interest in learning, embracing and fostering innovation among your team.
  • Consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company.

Responsibilities

  • Greet all patients and customers as they enter the store, identifying patient needs to ensure an easy and memorable experience.
  • Provides recommendations on products and services available.
  • Attain sales goals established by management team while complying with company and local policies and procedures.
  • Assists patients and customers to choose products and services that suit their budget and eyecare needs.
  • Identify and troubleshoot problems related to prescriptions to resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
  • Measure, fit, and adapt lenses and frames for clients according to written optical prescription or specification, determining the specifications of lenses, making minor repairs or adjustments to eyewear, etc.
  • Ensure brand standards by performing basic housekeeping duties when necessary.
  • Other duties as assigned and required.

Benefits

  • Medical, dental, and prescription drug coverage
  • Company paid life and short-term disability coverage
  • Free eyeglasses (2 pairs per year, no dollar limit)
  • Identity theft protection
  • Pet insurance
  • Paid time off that increases with seniority
  • Professional development and promotion opportunities
  • Employee recognition programs
  • Employee Assistance Program (EAP)
  • Friends and Family discounts on products
  • Competitive variable compensation opportunities
  • Commission on sales
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