LNHA - Licensed Nursing Home Administrator

Elderwood•Mattapan, MA

2d•Onsite

About The Position

Mattapan Health & Rehabilitation Center is an 85-bed skilled nursing and rehabilitation facility in Mattapan, Massachusetts, providing Short-Term Rehabilitation and Long-Term Care services to the Greater Boston community. We are seeking an experienced, mission-driven Licensed Nursing Home Administrator (LNHA) to lead the overall operations of Mattapan Health & Rehabilitation Center. This is an opportunity for a visible, people-centered healthcare leader who can balance high standards with genuine humanity—strengthening operations, developing leaders, supporting employees, championing quality, and remaining connected to the residents and families we serve. As Administrator, you will have responsibility for resident care, workforce performance, regulatory compliance, financial results, census development, operational accountability, and the overall experience of residents, families, and employees. The right leader will understand that strong facility performance and compassionate care go hand in hand. As Administrator, you will set the tone for Mattapan Health & Rehabilitation Center and provide leadership across every aspect of facility operations. You will work closely with department leaders, physicians, consultants, employees, residents, families, referral partners, and organizational leadership to ensure Mattapan remains a safe, responsive, well-managed, and welcoming care environment. This role requires an Administrator who is visible throughout the facility, comfortable addressing challenges directly, and committed to creating a culture where expectations are clear, concerns are heard, and leaders follow through. Your leadership will directly influence: Quality of care and resident experience, Employee engagement, development, and retention, Survey readiness and regulatory performance, Staffing stability and operational accountability, Financial performance and responsible resource management, Census development and referral relationships, Communication and trust among residents, families, and employees, The overall culture and reputation of Mattapan Health & Rehabilitation Center.

Requirements

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field required
Active Massachusetts Nursing Home Administrator (NHA) license required
Minimum of three (3) years of experience as a Nursing Home Administrator in a skilled nursing, long-term care, or sub-acute care setting preferred
Demonstrated experience leading facility operations, department heads, and interdisciplinary teams
Strong knowledge of Massachusetts and federal regulations governing skilled nursing and long-term care facilities
Demonstrated experience with regulatory compliance, quality improvement, budgeting, staffing, census management, and financial oversight
Strong understanding of resident rights, HIPAA, OSHA, infection prevention, and healthcare compliance requirements
Excellent verbal and written communication skills
Strong problem-solving, decision-making, organizational, and interpersonal abilities
A leadership style that is visible, ethical, calm under pressure, accountable, and people-centered
Genuine commitment to providing exceptional care and service to older adults and individuals receiving skilled nursing and rehabilitation services
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit effective communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

Nice To Haves

Advanced degree preferred
Minimum of three (3) years of experience as a Nursing Home Administrator in a skilled nursing, long-term care, or sub-acute care setting

Responsibilities

Oversee the day-to-day operations of the facility while ensuring compliance with Massachusetts and federal requirements
Serve as the facility's designated Compliance Officer and ensure an effective, active compliance program
Maintain readiness for regulatory surveys, inspections, audits, and accreditation requirements
Lead corrective action and follow-up when compliance or operational concerns are identified
Ensure infection control, safety, emergency preparedness, fire prevention, and disaster response programs remain current and effective
Maintain and guide implementation of facility policies and procedures
Monitor incident reports, complaints, and quality concerns and ensure appropriate investigation and follow-up
Support a culture of Quality Assurance and Performance Improvement (QAPI) through data-driven decision-making and continuous improvement
Ensure residents receive high-quality care and services that promote dignity, independence, safety, and quality of life
Foster strong interdisciplinary collaboration across nursing, rehabilitation, social services, dietary, activities, medical, and support teams
Ensure care planning, resident assessments, treatment, and documentation meet applicable standards
Address resident, family, and responsible-party concerns promptly, respectfully, and effectively
Promote resident rights, privacy, confidentiality, and freedom from abuse, neglect, exploitation, and discrimination
Maintain a safe, clean, comfortable, and welcoming environment for residents, families, visitors, and employees
Maintain visibility throughout the facility and develop meaningful relationships with residents, families, and staff
Lead, mentor, and hold accountable department heads and administrative leaders
Establish clear operational, financial, quality, and programmatic goals for the facility
Conduct regular leadership meetings to ensure communication, accountability, and operational alignment
Recruit, develop, and retain qualified employees who support the facility's mission and standards
Set the standard for integrity, professionalism, service excellence, and ethical conduct
Encourage employee engagement, recognition, professional development, and continuous improvement
Ensure required orientation, annual training, resident rights, safety, infection control, abuse prevention, and compliance education are completed
Foster a culture where employees are encouraged to identify quality concerns and participate in meaningful solutions
Oversee staffing levels and ensure the facility has qualified personnel necessary to provide safe, effective resident care
Provide leadership in the hiring, development, performance management, and retention of department heads and supervisory personnel
Partner with Human Resources regarding employee relations, grievances, performance concerns, Workers' Compensation, FMLA, leave administration, and other personnel matters
Maintain oversight of payroll accuracy, timekeeping, PTO, benefits inquiries, and related administrative processes
Review and approve payroll documentation and ensure timely submission of required information
Support ongoing employee education, training, and professional development
Promote a respectful, accountable, and collaborative workplace culture
Participate in the development and management of the annual facility operating budget
Monitor monthly financial performance and take action to address variances and control operating expenses
Maintain strong facility census and support appropriate admissions and occupancy strategies
Partner with admissions, sales, and marketing teams to support census growth and community awareness
Monitor reimbursement-related processes and ensure required documentation is accurate and timely
Oversee purchasing, requisitions, supplies, equipment, and contracted services necessary for facility operations
Support capital planning and make recommendations regarding equipment, repairs, renovations, and facility improvements
Maintain appropriate oversight of resident funds and financial transactions conducted at the facility
Serve as a primary representative of Mattapan Health & Rehabilitation Center to residents, families, referral partners, physicians, regulators, and the broader community
Build and maintain strong relationships with hospitals, healthcare providers, community organizations, and professional partners
Support marketing and outreach strategies that strengthen census, referrals, and the facility's reputation
Promote positive relationships with the Long-Term Care Ombudsman and community partners
Represent the facility with professionalism, transparency, and integrity
Participate in community and professional organizations that support the facility and the residents it serves