Licensed Master Social Worker - Emergency Department Sun - Wed 12:00pm - 10:30 pm

University of Arkansas • Little Rock, AR

1d • Onsite

About The Position

This posting will be used to fill multiple Care Management positions in the Emergency Department, with cross-coverage in other areas. The Licensed Social Worker is part of the care management team and assists with managing the continuum of care for assigned patients from admission through discharge. The role requires knowledge of social work scope of practice, applicable state requirements, CMS Conditions of Participation, EMTALA, the Patient Bill of Rights, AB 1203, and other relevant federal and state requirements.

The social worker partners with the multidisciplinary team and assesses patients’ and families’ psychological, financial, and discharge-planning needs. The position provides information, support, counseling, and referrals to other levels of care and appropriate resources for neonatal, pediatric, adolescent, adult, and geriatric populations. The role works to support UAMS’s mission, philosophy, standards, goals, and core values of Comfort, Hope, and Healing.

The scheduled shift is Sunday through Wednesday, 12:00 p.m. to 10:30 p.m. The position is based inside a medical facility. Salary is commensurate with education and experience.

Requirements

• Master’s degree in Social Work.
• By the date of hire, must hold an Arkansas Professional Board license as a Licensed Master Social Worker (LMSW) or Licensed Certified Social Worker (LCSW).
• Demonstrated knowledge of social work scope of practice and applicable state and federal requirements, including CMS Conditions of Participation, EMTALA, the Patient Bill of Rights, and AB 1203.
• Ability to assess and support patients and families across neonatal, pediatric, adolescent, adult, and geriatric populations.
• Required application documents include a license or certificate and a resume.

Nice To Haves

• Certified Case Manager (CCM) or American Case Management (ACM) certification.
• Two years of experience in an acute care hospital setting.
• Experience in case management.

Responsibilities

• Assess Emergency Department patients who may be admitted to the hospital.
• Perform discharge planning and aftercare coordination, including community referrals and linkages.
• Provide patient and family education, counseling related to adjustment to illness, grief counseling, and crisis intervention.
• Promote patient- and family-centered care and document patient choices in the medical record as required.
• Recommend care and services appropriate to the patient’s chronological and developmental age, social maturity, and cultural background.
• Document and communicate concerns about coordination of care and services to the care team, physicians, and patient families.
• Consult on guardianship, power of attorney, health care proxy, and advance directive matters.
• Collaborate with other UAMS departments and participate in hospital-wide performance-improvement metrics and regulatory-compliance initiatives.
• Report and review department-specific data metrics monthly.
• Implement, monitor, and evaluate Care Management quality-improvement initiatives.
• Interact with and assist the public professionally and courteously as needed.
• Communicate accurate and complete information and maintain confidentiality when necessary.
• Maintain positive working relationships with coworkers, management, and ancillary departments; follow patient- and family-centered care concepts and the Basic Code of Conduct Guidelines.
• Assist internal and external stakeholders with customer service as needed.
• Perform other duties as assigned to meet UAMS core values and departmental business needs.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents for undergraduate education.
• Retirement contributions with up to 10% matched by UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level