Licensed Master Social Worker - Emergency Department Sun - Wed 12:00pm - 10:30 pm

University of Arkansas System • Little Rock, AR

3d • Onsite

About The Position

This posting is used to fill multiple Emergency Room Care Management positions, with cross-coverage in other areas. The Licensed Social Worker is part of the care management team and helps manage the continuum of care for assigned patients from admission through discharge. The role requires knowledge of the Social Work scope of practice, applicable state requirements, CMS Conditions of Participation, EMTALA, the Patient Bill of Rights, AB 1203, and other applicable federal and state requirements.

The social worker partners with the multidisciplinary team using best practices and relevant data while supporting UAMS’s mission, philosophy, standards, goals, and core values of Comfort, Hope, and Healing. Key elements include assessing patients’ and families’ psychological, financial, and discharge-planning needs; providing information, support, counseling, and referrals to other levels of care and appropriate resources; and serving age-specific populations ranging from neonatal and pediatric patients to adolescents, adults, and geriatric patients.

Requirements

• Master’s degree in Social Work.
• Must hold an Arkansas Professional Board license as a Licensed Master Social Worker (LMSW) or Licensed Certified Social Worker (LCSW) by the date of hire.
• Submit a license or certificate and resume.
• Demonstrate effective communication skills and maintain confidentiality when necessary.

Nice To Haves

• Certified Case Manager (CCM) or American Case Management (ACM) certification.
• Two years of experience in an acute care hospital setting.
• Experience in case management.

Responsibilities

• Assess Emergency Department patients who may be admitted to the hospital.
• Perform discharge planning, aftercare coordination, community referrals, and linkages.
• Provide patient and family education, adjustment-to-illness counseling, grief counseling, and crisis intervention.
• Promote patient- and family-centered care and document patient choices in the medical record as required.
• Recommend care and services appropriate to the patient’s chronological and developmental age, social maturity, and cultural background.
• Document and communicate care coordination concerns to the team, physicians, and patient families.
• Consult on guardianship, power of attorney, health care proxy, and advance directives.
• Collaborate with other UAMS departments and participate in hospital-wide performance improvement metrics and regulatory compliance initiatives.
• Report and review department-specific data metrics monthly.
• Implement, monitor, and evaluate Care Management quality improvement initiatives.
• Interact with and assist the public professionally and courteously as needed.
• Communicate accurately and completely and maintain strict confidentiality when necessary.
• Maintain positive working relationships with coworkers, management, and ancillary departments; follow patient- and family-centered care principles and the Basic Code of Conduct Guidelines.
• Assist internal and external stakeholders with customer service as needed.
• Perform other duties as assigned to meet UAMS core values and departmental business needs.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents for undergraduate study.
• Retirement contribution match of up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level