Licensed Life Insurance Sales Rep - Phoenix, AZ

Farmers Insurance•Phoenix, AZ
•Hybrid

About The Position

Farmers is hiring Direct Sales Representatives for its February 2027 class. In this hybrid Phoenix role, representatives respond to inbound call-center inquiries by promoting Farmers insurance products, consulting with prospective customers about their needs, and selling suitable coverage. Representatives may also make outbound calls to increase sales opportunities. The role requires an existing license to sell life insurance and, in Arizona, a Life and Health license as well as a Property and Casualty license. The position offers guaranteed annual base pay of $38,025–$67,500, depending on experience, plus uncapped performance-based incentives. The typical opportunity is to earn an average of up to an additional $27,300 annually, while top performers may earn up to an additional $75,000. A 5% bilingual incentive is also offered. The workplace is hybrid for employees living within 50 miles of a Farmers corporate office: at least three days in the office and up to two days virtual each week after training. Initial training may require in-office attendance according to business needs. The Phoenix office is at 2400 N. Farmers Way. The role is full-time, 40 hours per week over five eight-hour shifts. Candidates must be available for shifts within department operating hours, which may include evenings, Saturdays, and holidays; shifts are assigned based on business needs.

Requirements

  • At least one year of sales or related experience.
  • Existing license to sell life insurance; Arizona candidates must have Life and Health licensing, as well as a Property and Casualty license.
  • Property and Casualty licensing and eligibility to obtain resident or non-resident Property and Casualty licenses in all required states.
  • High school diploma or equivalent.
  • Proven ability to meet quotas, metrics, and goals.
  • Direct sales skills and ability to influence customers and close sales.
  • Strong written and verbal communication, listening, and customer-service skills, including the ability to adapt communication style and explain policy and coverage information clearly.
  • Ability to work in a fast-paced, high-energy environment and prioritize tasks, take initiative, and solve problems.
  • Technical aptitude and proficiency using basic sales tools and multiple computer systems.
  • Availability to work assigned shifts within department hours, including evenings, Saturdays, and holidays as needed.

Nice To Haves

  • Bilingual ability, eligible for a 5% incentive.
  • Self-motivation and goal orientation.
  • Customer-focused approach and ability to build trust and tailor solutions with empathy.
  • Adaptability and comfort navigating systems and embracing change.
  • Coachability, curiosity, and interest in growth.
  • Accountability and reliability.
  • Desire for a long-term career in the insurance industry.

Responsibilities

  • Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some instances.
  • Provide exceptional customer service and build strong customer relationships.
  • Educate customers about coverage and costs so they can choose an appropriate option.
  • Qualify customers for other products or services to create cross-selling and upselling opportunities.
  • Navigate multiple computer systems while interacting with customers.
  • Meet sales quotas, metrics, goals, and foundational key performance indicators.

Benefits

  • Competitive base pay and uncapped performance-based incentive compensation.
  • 5% bilingual incentive.
  • 401(k).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings and Flexible Spending Accounts.
  • Life insurance.
  • Paid time off.
  • Paid parental leave.
  • Tuition assistance.
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