Remote Licensed Insurance Customer Service & Sales Specialist

NTI • Westwood, MA

2d • Remote

About The Position

Make an Impact From Home – Use Your License to Grow Your Career
Are you a licensed Life & Health Insurance professional looking for a stable, rewarding remote opportunity? Join our growing team as a Licensed Insurance Customer Service & Inbound Sales Specialist, where your experience is valued, your performance is rewarded, and your career can thrive — all from home.

Requirements

• Active Life & Health Insurance License in one of the following states: MI, WI, IN, FL, GA, NC, SC, or TX
• 1+ year experience in customer service, call center, or sales.
• Excellent verbal communication and problem-solving skills.
• Ability to work in a fast-paced, performance-driven environment.
• High-speed internet and a landline or VoIP phone (no mobile phones or hotspots)
• Must pass a federal background check.
• Must reside in an eligible state (excluding Dallas, Euless, or San Antonio)

Responsibilities

• Handle 40–50+ inbound calls per day from policyholders and potential clients.
• Provide support with billing, claims, policy changes, and product questions.
• Use consultative sales techniques to recommend tailored insurance solutions.
• Meet or exceed performance goals in quality, conversion, and customer satisfaction.
• Maintain accurate records in our CRM system.
• Deliver a high-quality customer experience that builds trust and loyalty.

Benefits

• Medical, dental, vision.
• Paid Training
• Career Advancement
• Monthly Bonuses
• Health, dental, and vision insurance
• Paid training and licensing
• Monthly performance bonuses
• Flexible schedule
• Long-term career growth opportunities
• 100% remote work environment
• Dental insurance
• Health insurance
• Work from home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed