Licensed Insurance Customer Service Professional - Fluent in Spanish

Kao Vang • Yuba City, CA

10d • Onsite

About The Position

As an Insurance Customer Service Professional, you will be the first point of contact for customers, providing friendly, responsive, and knowledgeable support for their insurance needs. You will assist with policy questions, process account changes, resolve customer concerns, and help clients understand their coverage options. By delivering exceptional service and building trusted relationships, you will help ensure a positive customer experience while supporting customer retention and the overall success of the agency. The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.

Requirements

• Strong interest in a customer service and sales career
• No insurance experience required
• Willing to obtain necessary Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!)
• Confident, motivated individual who works well independently
• Able to multi-task, follow through, and follow-up
• Have excellent verbal and written communication skills

Nice To Haves

• Fluent in Spanish

Responsibilities

• Achieve sales goals through generating new business and cross-selling existing customers
• Identify and qualify sales leads generated from a variety of sources
• Help protect customers by offering Allstate products that will meet their needs
• Serve your local community by helping them prepare for life’s uncertainties
• Educate prospective customers on how to protect their families and assets
• Provide a positive customer experience
• Servicing existing customer accounts
• Explaining bills, payments, and coverages
• Accepting premium payments
• Processing policy changes
• Resolving customer issues

Benefits

• Comprehensive on-the-job training
• Get paid to learn!
• Base plus commission plan
• Uncapped commission
• Additional bonus promotions offered
• Leads may be provided
• Continuous learning and development courses, available through Allstate University
• Positive work environment
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed