Licensed Insurance Advisor

Manulife•Halifax, NS

1d•CA$51,300 - CA$81,300•Hybrid

About The Position

As a Licensed Insurance Advisor, you’ll help individuals and families choose Health & Dental, Travel, and Life Insurance solutions that fit their needs—all while developing strong sales, communication, and customer experience skills. You’ll work with customers already waiting to speak with you (no cold calling!) and be part of a supportive team that provides training, coaching, and continuous learning opportunities. If you're motivated and ready to learn, we’ll sponsor your Harmonized LLQP education—covering the accredited course, exam, and licensing fees—so you’re fully prepared before your start date.

Requirements

Strong communication skills—both written and verbal—with excellent active listening skills
A positive, team‑oriented attitude and a genuine focus on customer experience – one of our key values is ‘Obsess about Customers’
Motivation to meet sales targets and build a career with strong earning potential
Comfort working in both open office environments and from home
A natural ability to connect with people, understand their needs, and guide conversations
Attention to detail when gathering information, analyzing needs, and offering solutions

Nice To Haves

You’re a natural problem‑solver who can communicate comfortably with different types of clients to help guide them to the right solution
You’re confident navigating multiple screens or systems at once, and you’re eager to learn new tools (experience with MS Outlook, Salesforce, or other web‑based systems is a plus)
Experience in telephone sales or a call‑center environment is helpful, but not required
Previous exposure to insurance—especially Accident & Sickness or Life Insurance—is considered an asset
A post‑secondary degree is great to have, but equivalent work or volunteer experience is also strongly considered
Familiarity with Salesforce or another CRM platform is an advantage, but we’ll support your learning if you’re new to it

Responsibilities

Support new clients by handling inbound calls about Health & Dental, Travel, and Life Insurance
Connect with customers who have already expressed interest through outbound calls
Assist clients through online chat and digital channels
Learn to understand client needs and recommend the right insurance solutions
Record client details and needs accurately using our online systems
Work toward monthly, quarterly, and annual sales and quality goals
Build strong customer relationships and develop your personal sales pipeline
Support marketing and sponsor campaigns
Share customer insights to help improve our products and processes