About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary- Clinical Case Manager Behavioral Health Work at Home can live anywhere USA Shift Monday-Friday standard business hours. No weekends and no holidays. Master's Degree and Independently Licensed in Behavioral Health 3 or more years clinical experience in Behavioral Health The role uses advanced clinical judgment and critical thinking to support members’ physical and behavioral health needs through comprehensive assessment, care planning, provider collaboration, and coordination of psychosocial services. The clinician conducts in‑depth evaluations using clinical tools and plan benefits, develops strategies to reduce risk factors, and manages complex clinical indicators. They also perform crisis interventions, ensuring members are connected to appropriate treatment and receive timely follow‑up.

Requirements

  • 3 years of post‑master’s direct clinical experience in settings such as hospitals, ambulatory care, or outpatient facilities
  • 3 years of experience with mental health and substance use disorders
  • Ability to type and talk simultaneously for at least 3 years
  • 3 years of experience using Motivational Interviewing and strong technological skills
  • An active, unrestricted independent behavioral health license (e.g., LCSW, LISW, LMSW, LCPC, LP, LMFT, LMHC, or equivalent) based on state regulations

Nice To Haves

  • Crisis intervention skills
  • Managed care/utilization review experience
  • Case management and discharge planning experience

Responsibilities

  • Support members’ physical and behavioral health needs through comprehensive assessment, care planning, provider collaboration, and coordination of psychosocial services.
  • Conduct in‑depth evaluations using clinical tools and plan benefits.
  • Develop strategies to reduce risk factors.
  • Manage complex clinical indicators.
  • Perform crisis interventions, ensuring members are connected to appropriate treatment and receive timely follow‑up.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources
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