Leadership Roles- Licensed Health Insurance- Medicare - Work from Home
About The Position
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. We're seeking experienced, licensed insurance professionals to join our leadership team as Licensed Healthcare Leaders. In this role, you will support the success of our sales organization through coaching, training, quality assurance, subject-matter expertise, and team leadership. Leadership Positions Available: Sales Coach Supervisor, Subject Matter Expert (SME), Quality Analyst, Trainer, And more!
Requirements
- Active resident Health Insurance Producer License
- Ability to obtain reciprocal state health insurance licenses if required (fees covered by Sagility)
- High School Diploma or equivalent
- 1+ successful season(s) as a Licensed Healthcare Advocate in a telesales environment
- Ability to sit for extended periods of time while maintaining focus and productivity in a remote work environment
- Ability to multitask across multiple software platforms while maintaining accuracy and efficiency
- Ability to confidently assume the sale and guide the conversation toward a successful close
- On-camera participation during interviews, training, team meetings, and regular check-ins.
Nice To Haves
- Transparency, authenticity, and collaboration are the keys to building strong, connected remote teams.
- Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged.
- If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.
Responsibilities
- Coach and develop licensed telesales agents to improve sales performance, customer experience, and professional growth
- Provide day-to-day leadership, guidance, and support to sales teams
- Serve as a subject matter expert on products, processes, systems, and compliance requirements
- Monitor and evaluate sales interactions to ensure quality, regulatory compliance, and adherence to company standards
- Deliver onboarding and ongoing training programs that enhance agent effectiveness and product knowledge
- Analyze performance metrics and identify opportunities for continuous improvement
- Partner with leadership teams to drive sales results, operational excellence, and employee engagement
- Assist with escalated customer concerns and complex sales scenarios
- Work from the comfort of your own home with the support of a virtual team
Benefits
- Training completion bonus for those who have a 95% or higher attendance during training, and 100% attendance in the first week of production
- End-of-season bonus based on performance, attendance, and client metrics
- Project-specific incentives (details provided during your interview)
- Fees for reciprocal state health insurance licenses are covered by Sagility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
