Licensed Healthcare Agent
About The Position
Join the Connexion Point Team! Connexion Point is looking for experienced and licensed Medicare agents to support individuals eligible for Dual Special Needs Plans (DSNP) through compassionate, consultative telesales conversations. In this role, you’ll connect with prospective members, often navigating both Medicare and Medicaid, helping them understand their coverage options, answer questions, and guide them through enrollment with clarity and care. While this is a sales position, the focus is on building trust, simplifying complex benefits, and delivering a supportive, respectful experience for every individual you assist.
Requirements
- Active Health or Health & Life license
- Minimum 1 year of Medicare experience
- Comfortable working across multiple software systems
- Strong communicator with a service-first approach
- Able to work a schedule that includes at least one weekend day during AEP
- Home office setup that meets remote work requirements
- Willing to complete a background check
- Basic computer skills and tech knowledge
Nice To Haves
- Telesales or contact center experience
- Familiarity with Medicare DSNP
Responsibilities
- Handle inbound and outbound calls with prospective DSNP Medicare members, focused on sales, education, and enrollment
- Guide individuals through Dual Special Needs Plan options, helping them understand Medicare and Medicaid benefits and eligibility
- Support prospects through the enrollment process with clarity, accuracy, and a high level of care
- Meet performance expectations around sales goals, call quality, conversion metrics, and schedule adherence
- Keep communication current with your supervisor and team
- Attend team meetings and training sessions throughout the season
Benefits
- $18.00/hr base pay
- Seasonal incentive opportunities
- Paid training and AHIP certification covered
- Non-resident licenses and renewals covered
- Continuing education credits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
