Licensed Health Insurance Agent

TEKsystems • Virginia Beach, VA

1d • $22 - $23 • Remote

About The Position

We are seeking a Licensed Health Insurance Agent to support Medicare sales initiatives, with an initial focus on Dual Eligible Special Needs Plans (D-SNP) and a transition to Individual Plans (IFP) during the Annual Enrollment Period (AEP) beginning October 1. This role plays a critical part in helping eligible beneficiaries understand their healthcare coverage options and enroll in the plan that best fits their needs. Representatives will handle both inbound and outbound calls in a high-volume, fast-paced environment.

Requirements

• Active Virginia Health Insurance License (required)
• AHIP certification (or ability to obtain)
• Experience in Medicare sales, health insurance, or call center environment preferred
• Strong communication, sales, and customer engagement skills
• Ability to navigate compliance-heavy environments and follow regulatory guidelines
• Comfortable working in a high-volume, performance-driven setting

Responsibilities

• Educate prospective members on Medicare, Medicaid, and Individual plan options, including D-SNP offerings
• Assist dual-eligible beneficiaries in enrolling into Sentara’s Community Complete (HMO D-SNP) plan
• Conduct needs assessments to recommend appropriate coverage based on eligibility and healthcare needs
• Provide benefit explanations, plan comparisons, and accurate quotes
• Complete telephonic enrollments in compliance with CMS regulations and company policies
• Handle high volumes of inbound calls driven by ongoing marketing campaigns
• Execute outbound outreach efforts, including: Contacting Medicaid members eligible for DSNP alignment, Following up on care coordinator referrals, Supporting C-SNP retention efforts (verification/documentation outreach), Reaching out to individuals aging off family plans (age 26+) for IFP enrollment
• Route misdirected calls and provide appropriate resources when prospects are not eligible
• Maintain all required licensure, certifications, and annual training (including AHIP)

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed