Licensed Health Insurance Agent - Remote

TEKsystemsCharlotte, NC
$22 - $23Remote

About The Position

This role focuses on customer service, ensuring prospective and current members have plans that meet their needs, rather than a hard sales approach. The position is a contract role with a strong history of conversion to permanent employment. It offers a supportive, hands-on leadership and a fast-paced, collaborative team environment. This role does not offer additional commission.

Requirements

  • Active Virginia Health Insurance License
  • AHIP certification (or eligible to obtain)
  • Health insurance sales, Medicare/D‑SNP experience
  • Strong computer skills (Microsoft Office, MS Teams)
  • Positive, coachable, and customer‑focused attitude

Responsibilities

  • Handle inbound calls to assess eligibility, explain plan options, provide quotes, and complete enrollments
  • Conduct outbound calls during downtime, including D‑SNP Medicaid referrals, CSNP retention outreach, and outreach to dependents who will soon need their own individual plan
  • Meet performance goals: 6% conversion rate and 10 enrollments per week
  • Follow CMS, AHIP, and internal compliance guidelines
  • Transfer misrouted calls and guide ineligible callers to appropriate resources

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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