Licensed Community Manager-Portfolio

Empire Management Group•Clermont, FL

3d•Onsite

About The Position

Empire Management Group is seeking a Licensed Community Association Manager to manage an assigned portfolio of communities. The company has been serving Florida for over 25 years and focuses on providing complete support to Florida Homeowners and Condominium Associations, with a particular emphasis on developers. This role is crucial for achieving targeted service and financial goals within the assigned communities.

Requirements

Working knowledge of federal and state laws governing the operation of community associations.
Good working knowledge of the community’s governing document and rules.
Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, and fellow employees.
Superior communication and networking ability.
Strong speaking and writing skills, with the ability to communicate effectively on a variety of levels.
Strong organizational and conflict resolution skills.
Computer skills in Windows Suite and Community Association Software.
Minimum 2+ years of experience within the community association industry managing portfolios.
Must have a valid driver’s license and current vehicle liability insurance.
Valid Florida Community Association Manager License.
Must be able to attend board meetings in the evenings and respond to after-hours emergencies as necessary.

Responsibilities

Manage an assigned portfolio of communities to provide an agreed scope of services and achieve targeted service and financial goals.
Demonstrate commitment to team goals and complete tasks in a timely and effective manner.
Participate in process improvement teams as needed.
Communicate key messages to association board members, homeowners, customer care representatives, vendors, and others.
Maintain property fact sheets.
Coordinate and attend board/Membership meetings.
Review architectural requests for compliance with association restrictions and forward applications to the appropriate board/committee with a recommendation.
Establish and maintain agreed standards for operations and maintenance.
Procure and manage service providers.
Schedule and conduct community and common area inspections.
Provide complete, timely, and effective covenant enforcement services.
Conduct effective vendor bidding processes (bidding, hiring, monitoring) demonstrating professional contract management practices.
Ensure timely, efficient, customer-oriented handling and resolution of inquiries, requests, disputes, or complaints.
Contribute to safety and security by developing and implementing emergency/disaster preparedness plans, monitoring gate access controls, and identifying safety issues.
Effectively manage the on-time, on-budget completion of special projects that meet agreed objectives.