Community Association Manager - Portfolio

Associa•Raleigh, NC

4h•Hybrid

About The Position

CAMS (Community Association Management Services) is looking for a Community Manager to manage a portfolio of homeowner’s associations. This role involves building strong relationships with boards of directors and providing trusted guidance, balancing financial expertise with excellent interpersonal skills to help communities thrive. Managers are supported internally by teams of specialists. CAMS values a supportive culture, inclusion, growth, and the ability to work in and out of the office on a flexible basis, operating in a technologically advanced and team-oriented environment.

Requirements

Proven ability to build strong relationships with clients and vendors.
Strong proficiency in learning and using new technology.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
Experience reviewing and analyzing financial reports.
Familiarity with HOA insurance policies and risk management.
Understanding of contractual bidding processes and vendor negotiations.
Knowledge of proper meeting procedures and governance for HOA boards.
Ability to develop and maintain a comprehensive working budget.

Nice To Haves

1-2 years of experience in HOA management (strongly preferred).
CAI designation(s) strongly preferred.
Associate degree or higher preferred.

Responsibilities

Maintain open and proactive communication with the board of directors and homeowners.
Guide the board in making informed financial decisions, including preparing and presenting budgets.
Analyze monthly financial reports and create variance reports to ensure transparency and accuracy.
Generate and present monthly management reports to the board.
Coordinate and oversee maintenance projects, working closely with vendors and contractors.
Ensure daily operations of your community run smoothly and efficiently.
Regularly attend board meetings as well as internal meetings.
Supervise administrative and maintenance staff (if applicable).
Manage short- and long-term objectives and goals of the HOA.
Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees.
Recommend and oversee third-party service providers and contractors.
Provide recommendations for aesthetic, maintenance, and safety improvements to the community.
Engage with HOA committees such as Finance, ARC, Infrastructure, Landscaping, Marine, and Security, providing guidance to drive excellence.
Supervise the on-site work order process (if applicable).
Work closely with external professionals, including engineers, attorneys, insurance professionals, and construction management firms.
Ensure emergency preparedness and consistent execution of storm management protocols.
Perform additional job functions as assigned, including direct oversight of on-site staff.