Hybrid Licensed Clinical Social Worker (LCSW)

Wellbox•Winston-Salem, NC

6d•Hybrid

About The Position

The Clinical Behavioral Care Manager (CBCM) is part of a Collaborative Care team that includes the patient’s Primary Care Provider, a Psychiatric Consultant, the CBCM, and, when available, other mental health providers in the primary care clinic. The CBCM carries a caseload of approximately 75–80 patients and provides assessment and care management services, including validated rating scales, technology-enabled psychosocial interventions, and behavioral health care planning for psychiatric health concerns. The CBCM revises care plans when patients are not progressing or their status changes, maintains the online member registry, and collaborates with partner practitioners and the psychiatric care team. This is a hybrid position requiring 2–3 days per week in the office at 1188 Yadkinville Rd, Mocksville, NC 27028, with the other 2–3 days worked from home. The CBCM may engage patients outside normal clinic hours as needed to fulfill role duties.

Requirements

Master of Social Work (MSW) degree from an accredited program.
Current, unrestricted Licensed Clinical Social Worker (LCSW) license in the state of North Carolina.

Responsibilities

Support the mental and physical health care of patients across an assigned caseload of approximately 75–80 patients.
Assess, plan, implement, monitor, and evaluate options and services to meet patients’ psychosocial health needs.
Provide brief behavioral health interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, and motivational interviewing, or other appropriate treatments.
Systematically track treatment response and monitor patients for changes in clinical symptoms.
Build and maintain continuous therapeutic relationships through telephone and tele-video platforms.
Engage patients outside normal clinic hours as necessary to fulfill CBCM duties.
Collaborate with the Psychiatric Consultant to support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence, side-effect monitoring, and treatment effectiveness.
Deliver weekly patient care plan reviews with the psychiatric care team and collaborative care team members.
Facilitate and support regular collaborative case reviews with medical providers by telephone or video.
Use a shared technology platform to track assigned patients and prioritize patients for case review.
Identify and escalate patients who may need more intensive or specialized mental health care, as appropriate.
Respond to communications from team members, patients, and medical providers in a timely manner.
Revise care plans for patients who are not progressing or whose status changes.
Maintain the online member registry.
Perform other related duties as assigned.