Licensed Bus Operator
About The Position
Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external guests aboard passenger buses. Delivers exceptional quality service in alignment with brand standards/expectations for all guests– requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes by creating a positive and productive working environment for patrons and employees. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service.
Requirements
- High School Diploma or GED required.
- Minimum three (3) years of commercial driving experience required.
- Minimum five (5) years equivalent combination of route delivery driver, including but not limited to, postal driving, medical transport, and delivery of goods and services required.
- Must be 21 years of age or older.
- Valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.
Nice To Haves
- School pupil activity bus (SPAB) certificate preferred.
- Advanced vehicle operations knowledge and intermediate maintenance experience preferred.
Responsibilities
- Operates passenger vehicles abiding by all federal and state passenger carrier regulations.
- Operates vehicles with extreme care and attention to detail ensuring safe passenger transportation.
- Exhibits exceptional display of enthusiasm for service and desire to deliver passengers to and from assigned destinations based on specific time schedules.
- Consistently maintains traffic and weather condition awareness to avoid seen and unseen road hazards.
- Identifies any in-operation mechanical malfunctions to ensure the safe transportation of guests.
- Operates ADA-accessible lift when needed.
- Professionally relays operational updates via radio communication, including but not limited to road hazards, unsafe traffic and environment conditions, location, load status, and estimated arrival and departure times.
- Strictly adheres to all Federal Department of Transportation and California State rules and regulations that govern passenger carriers.
- Exercises maximum regard for all transported guests safety and welfare during vehicle operation.
- Completes federally mandated pre-and post-trip inspections to ensure vehicle compliance established by the Department of Transportation.
- Stays up to date with the ever-changing vehicle out-of-service criteria, set forth by North American Standard Out-Of-Service Criteria.
- Reports any condition of concern to leadership regarding vehicle issues/defects that may affect driver and passenger/guest safety.
- In the event of an accident, safely removes passengers onboard the bus.
- Abides by all rules and regulations stated in California commercial driver handbook.
- Reports all accidents, vehicle damage, and passenger safety situations and concerns to appropriate parties.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Assists guests in all inquiries in connection with resort and casino services, hours of operations, key resort and casino personnel, and in-house events.
- Maintains a neat and clean working environment by sweeping out vehicles, cleaning up spills, disposing of trash, and cleaning windows/mirrors for visibility.
- Performs other duties as assigned to support the efficient operation of the department.
Benefits
- Reasonable accommodation will be made in compliance with all applicable law.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
