Licensed Benefits Advisor - Seasonal

Foundever® • Remote, Any

9d • Remote

About The Position

Foundever is seeking work from home Licensed Benefits Advisors to assist Medicare and Pre-Medicare eligible retirees in choosing appropriate health plans. Responsibilities include advising and enrolling retirees in insurance products like health, prescription drug, vision, and dental plans; guiding Pre-Medicare recipients on their options; providing Medicare education; conducting needs analyses; and helping retirees select plans that meet their individual needs while providing exceptional customer service.

Requirements

• Must be at least 18 years old
• High school diploma or GED equivalent required
• Min 2 years experience in sales and or customer service
• Must reside and be able to work in the US
• Must have a passing background check
• A hardwired high speed internet connection with an internet speed of 100 Mbps download and 25 Mbps upload
• A quiet, distraction-free space is essential; webcam video presence will be required during training and production.

Nice To Haves

• Strong customer service aptitude with skills in delivering exceptional service
• Consistent reliability demonstrating dependability and responsibility
• Critical thinking skills to assess situations and develop empathetic solutions
• A service-oriented mindset with a personal drive to help others with compassion
• Strong organizational skills that are crucial for success in this role
• Ability to navigate system tools effectively to find answers and information
• A self-motivated approach to independent study during training and production phases

Responsibilities

• Advising and enrolling retirees in insurance products like health, prescription drug, vision, and dental plans
• Guiding Pre-Medicare recipients on their options
• Providing Medicare education
• Conducting needs analyses
• Helping retirees select plans that meet their individual needs
• Providing exceptional customer service

Benefits

• $18/h while in training, $19/h upon graduating to production
• Opportunities for bonuses, and career growth
• Employee Assistance Program that includes Mental Health and Wellness initiatives
• Employee discounts and referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED