Licensed Behavioral Health Professional - Crisis Response

Carle Health•Peoria, IL

About The Position

This position provides crisis intervention services, assessments, evaluations, stabilization, and case management to people in a primarily community-based environment. The professional works with clients across age groups and collaborates with law enforcement, emergency departments, emergency personnel, medical staff, and community providers to respond to crises and connect people with appropriate resources. The role requires sound clinical judgment, effective de-escalation and crisis intervention, culturally responsive communication, and timely, accurate documentation. The professional completes clinical, legal, incident, and billing paperwork as needed; provides follow-up case management when assigned; maintains treatment boundaries and required productivity; and participates in clinical supervision. The role also includes mandated reporting, compliance with Illinois’ Mental Health & Developmental Disabilities Code, and educating others about mental illness and addiction.

Requirements

Master’s degree in counseling, psychology, social work, or a related field.
One of the listed Illinois professional licenses: LMFT, LCPC, or LCSW.
Illinois driver’s license.
Ability to work with people of all age groups.
Basic computer and keyboarding skills for documentation in electronic and/or paper medical records.
Ability to drive in a variety of weather conditions.
Ability to perform de-escalation techniques.

Responsibilities

Provide crisis intervention, case management, and clinical services.
Listen actively to presenting issues and use motivational interviewing and crisis intervention skills to ensure safety and determine an appropriate course of action.
Exercise clinically safe, logical, and deliberate judgment and decision-making.
Work toward clinically appropriate, least-restrictive crisis resolutions.
Recognize, respect, and effectively address clients’ and families’ values and cultural beliefs, as well as those of community resources and referral partners.
Work with law enforcement, emergency departments, and other emergency personnel in crisis situations.
Provide follow-up case management as assigned.
Maintain appropriate treatment boundaries with clients and family members.
Maintain required productivity.
Complete clinical documentation and other communications in a timely manner; complete documentation on the same day as service and accurately reflect the reason for contact, interventions, and outcomes.
Complete legal paperwork for inpatient admissions thoroughly and in compliance with legal and regulatory standards, including patient rights.
Complete paperwork required for billing.
Report critical or unusual situations and complete incident reports as required.
Communicate effectively with law enforcement, medical staff, and other community providers; communicate in person and by email and respond to voicemails in a timely manner.
Educate others effectively about mental illness and addiction.
Maintain current knowledge of community resources and provide relevant information to appropriate parties.
Serve as a resource for individuals and community providers on community resources and how to access them.
Understand and comply with Illinois’ Mental Health & Developmental Disabilities Code.
Serve as a mandated reporter and ensure reports are filed with appropriate parties.
Participate in clinical supervision as outlined by the immediate supervisor and keep the supervisor informed of clinical issues, concerns, and outcomes.
Use usual and customary equipment needed to perform the position’s essential functions.