License and Title Coordinator

Enterprise Holdings•Olivette, MO

102d•$23 - $26•Hybrid

About The Position

The EFM License & Title (L&T) Coordinator serves as an industry expert for the EFM Sales team and clients on license, title and registration processing, providing guidance on regulations, and other compliance requirements. This role is responsible for developing and maintaining strong relationships with state regulatory agencies, including the Department of Revenue and Department of Motor Vehicle contacts, as well as 3rd party vendors.

Requirements

Must be at least 18 years of age
Must live in the St. Louis Metropolitan area or the surrounding MO/IL counties
Basic skills of Microsoft Office applications (Word, Excel, Outlook)
Willing to apply for and obtain a Notary Public Commission for the State of Missouri
Must have the ability to meet all work from home technical requirements
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms.

Nice To Haves

Certified notary preferred

Responsibilities

Consult with and advise employees and clients on state licensing and registration laws and regulations to ensure successful operations of the company and client fleet
Develop and maintain relationships with state regulatory agencies including DMV's, DOR, and tax collector offices
Negotiate service level agreement (SLA) requirements, processing fees, and business process procedures with vendors and partners
Evaluate, prepare, complete, and send accurate paperwork to DMVs and L&T services; prepare and send state requirement letters to drivers and fleet contacts
Monitor registration and renewal status with state DMVs and/or services; communicate with Enterprise Fleet Management groups, drivers and fleet contacts regarding state requirements for renewal and registrations; participate in group and client calls and provide advice and guidance
Maintain state resource documentation for Group reference; maintain state DMV inventory of license plates, stickers and registration cards; appropriately maintain and handle confidential records, citations, and correspondence
Research and communicate changes in state laws and requirements; work with internal partners and external clients to provide proactive and well researched solutions
Administer the tax credit process and documents for the trade-in credit program
Monitor and rectify insurance lapses, citation hold, tax holds, etc.
May sign and notarize documents