Library Technician I - North Branch

City of Mesquite•Mesquite, TX

2d•Onsite

About The Position

This position assists patrons at service desks in a Library location or at community events and other service points. The role involves answering and resolving questions from library patrons, assisting with library collection maintenance, and performing a wide variety of general clerical work. The general summary indicates a salary of $16.39/hr. General supervision is provided by the Technical Services Supervisor, Office Coordinator, or a Library Coordinator. All behaviors must comply with the Code of Conduct & Rules of Behavior.

Requirements

High School Diploma or GED.
Some library experience is preferred.
Type 30 wpm.
Possession of a valid driver's license.

Responsibilities

Work as a cooperative and supportive member of the library team.
Provide the best possible customer service to the public at physical service point or by telephone responding to their questions or directing them to an appropriate team member.
Assist patrons using various library provided technology-based resources.
Provide data entry for various in-house records, databases, and statistical reports.
Assist with library collection material processing and maintenance, including handling overdue, lost, damaged, or problems items.
Help with library programs, including but not limited to Summer Reading Club, Friends of the Library book sale, volunteer and other on-going activities as assigned by a supervisor.
Assist in collection management and promotion, including but not limited to, ordering or researching new library materials, processing library materials for use, importing MARC or creating/adapting other material records, supporting inventory functions, shelving materials, cleaning/repairing damaged items, and any other duties as needed.
Assist in general library marketing and promotion, including but not limited to, posting signs, restocking promotional materials, participating in community events, and other tasks supporting the library and fellow team members.
Coordinate and assist with long-term projects as needed.
Perform other duties as assigned.
When working in Technical Services: Maintain a variety of files and filing systems; prepare, maintain and update various records. May post information about Library online.
When working in Circulation: Assist library patrons at a service point or by telephone with various library account functions, including all activities related to borrowing and returning materials.
Assist in the closing procedures of the library.