Library Technician I - Makerspace

Huntsville-Madison County Public Library•Madison, AL

13h•Onsite

About The Position

The Huntsville-Madison County Public Library is seeking a Makerspace Library Technician I to provide instruction and assistance to the public. This role involves offering access to crafting and small-scale art and design equipment such as 3-D printers, CNC machines, and sewing machines, as well as conducting instructional classes. The ideal candidate should be organized, a strong communicator, passionate about libraries and literacy, and eager to connect the community with makerspace resources, services, and events to foster exploration, creativity, and learning.

Requirements

Knowledge and experience in installing and troubleshooting software and hardware configurations.
Knowledge of basic programming and one board computers such as Arduinos, Raspberry Pi, etc.
Ability to understand and carry out instructions furnished in both written, oral, or diagrammatic form.
Ability to design and deliver training courses and curriculum for use with makerspace equipment.
Ability to safely and correctly operate a variety of tools.
Ability to establish and effective working relationships with superiors, subordinates, associates, corporate representatives, officials of other agencies, and the general public.
Ability to communicate effectively with coworkers and supervisors.
High school diploma or GED certificate.
One (1) or more years of additional experience in 3D modeling, CAD, or a maker role; or any combination of education, training, and experience which provides a demonstrated potential for performing the duties of the position.
A valid driver’s license and good driving record.

Nice To Haves

Passionate about libraries and literacy.
Excited to connect the community with makerspace resources, services, and events.

Responsibilities

Assisting in the planning, scheduling, promotion, and implementation of maker-related programming for patrons of all ages.
Providing maker and technology-related customer service and training to the public and other staff members.
Assisting in maintaining reports and statistics relating to makerspace use and program attendance.
Acting as a team member in fulfilling the Library’s Mission Statement.
Potentially training and supervising paraprofessional or entry-level staff in specific tasks.
Acting as an expert for patrons using the makerspace facility and equipment, ensuring safe handling of equipment and materials.
Responding to telephone, electronic, and in-person requests for information and assistance at public service desks.
Mediating and deescalating customer complaints and dissatisfaction with library resources, materials, and services when required, referring complex issues to a supervisor.
Participating in system-wide committees, boards, projects, meetings, and initiatives as needed.
Assisting in the planning, scheduling, and teaching of courses in basic certification, safety, and general use of makerspace equipment, including 3D modeling, for the general public and other staff.
Assisting in the research and development of innovative maker activities and programs.
Monitoring the makerspace area and equipment and alerting the branch manager to any maintenance issues.
Potentially updating, maintaining, and troubleshooting makerspace equipment as needed; tracking inventory and requesting purchase of consumables.
Participating in special projects and performing other duties as assigned.