Library Support Assistant (Evening/Weekend)

UVA Health • Wise, VA

2d • Onsite

About The Position

The University of Virginia’s College at Wise is seeking applicants for a Library Support Assistant (Evenings/Weekends). This role performs a wide variety of work related to routine Library services, including interacting with patrons, assisting with technology use (like printing), checking materials in and out, answering phone calls, and managing the collection through shelving and shelf reading. The position requires working knowledge of campus, IT, and Library spaces, services, and operations. The individual will monitor and troubleshoot routine technology and basic computer tasks, and assist with evening and weekend Library operations, including opening and closing procedures. The ability to work evenings and weekends is mandatory.

Requirements

• High School diploma or equivalent education required.
• Ability to work evenings and weekends is required.
• Broad knowledge of office organizational and management process, as well as Library functions.
• Experience assessing and responding to routine, non-routine, and moderately complex patron, technology, or facility needs, situations, and issues independently or with minimal supervision.
• Experience interpreting, explaining, and applying a variety of policies and procedures independently or with minimal supervision.
• Knowledge of and ability to work with Library on-line systems, electronic/web resources and computers.
• Excellent oral and written communication skills.
• Ability to organize and manage multiple tasks effectively and efficiently as well as modify work priorities as needed or directed.
• Demonstrated technology skills with Microsoft Office as well as utilize systems to import records and maintain the integrity of the data.
• Problem-solving skills, initiative, follow-through, attention to detail.
• Strong customer service / public relations skills; demonstrated success working with the public.
• Ability to apply broad knowledge of Library functions and understanding to work tasks, projects, etc.
• Ability to work collegially and courteously with multicultural populations and varying educational levels.
• Ability to work collaboratively in a team-based environment.
• Physical stamina and ability to lift materials and push loaded book trucks.
• Background checks will be conducted on all new hires prior to employment.

Nice To Haves

• Demonstrable interpersonal communication skills are preferred.

Responsibilities

• Interact with Library patrons.
• Assist patrons with routine technology use, such as printing.
• Check Library materials in and out.
• Answer phone calls.
• Assist with collection management by shelving materials and shelf reading for stacks organization.
• Monitor and troubleshoot routine technology use and other basic computer tasks.
• Assist with evening and weekend Library operations, including opening and closing procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED