Library - Supervisor

Library Systems & Services•La Quinta, CA

19h•Onsite

About The Position

The Supervisor role is a senior role and will supervise Library Associate 1s and 2s. The primary responsibility is at the circulation desk, providing excellent customer service handling and overseeing the opening of accounts, placing holds, processing interlibrary loans, handling fines, processing lost materials and problem-solving patron accounts. Hours per Week: 40

Requirements

H.S. Diploma or GED required, Bachelor’s degree preferred
3 years library experience
1 year supervisory experience
Proficiency with library systems and databases
Excellent communications skills, both written and verbal
English/Spanish speaking is a plus
A high degree of proficiency in MS Office suite including Excel, Word and PowerPoint
Excellent customer service skills
Ability to work a regular schedule that may include a combination of days, evenings and weekends

Responsibilities

Provides customer service to patrons by greeting, providing tours and assisting patrons in all areas of the library
Supervise junior Library Associates which includes managing performance, evaluation, interviewing/hiring, training and approving timesheets
Work closely with Librarians and library management to plan, implement and promote programming activities
Processes newly acquired library materials, including all identifying stamps, labels, RIDF and covers
Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate
Maintain circulation records and oversee the mailing of library materials to patrons in homebound or other programs
Process damaged materials to ensure collections are maintained in a good condition
Assist with library opening and closing procedures
Support reference desk in assisting patrons with questions
Coordinate volunteers and assign duties, providing necessary training with a passion for building and leading effective teams
Effective listening and problem-solving skills, excellent planning and organizational skills
Ability to embrace change, along with the ability to strategize
Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
Other duties as assigned