Library Specialist

City of Doraville • Doraville, GA

23h • $34,320 - $54,080 • Hybrid

About The Position

The Doraville Library (jointly operated by the City of Doraville and DeKalb County Public Library) seeks a dedicated Library Specialist to join our dynamic team. This role is essential in delivering exceptional public service, developing engaging community programming, and providing access to information resources for a diverse, vibrant patron base. Serving as a primary face of the library, the Library Specialist fosters an inclusive, welcoming environment, assists patrons with varied inquiries and technology issues, and handles day-to-day circulation operations.

Requirements

• Associate’s degree or higher from an accredited institution.
• Experience in library services, education, customer service, or a related field; or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities.
• Valid Georgia driver’s license.
• Experience with Microsoft Office and Google Workspace applications.
• Demonstrates strong oral and written communication skills.
• Demonstrates a proactive, self-motivated approach to daily responsibilities and applies creative problem-solving to improve library services, programs, and patron experiences.
• Ability to communicate patiently, effectively, and compassionately with diverse patrons, including individuals experiencing mental health challenges or displaying difficult or disruptive behaviors.
• Ability to work effectively in a high-visibility public environment, responding to patron inquiries with professionalism and composure.

Nice To Haves

• Master’s degree in Library and Information Science from an ALA-accredited institution.
• Previous experience in a public library setting and familiarity with integrated library systems.
• Fluency in Spanish.

Responsibilities

• Provides courteous, professional reference and readers’ advisory assistance, helping patrons locate materials, navigate the internet, and access digital library resources.
• Plans and presents programming for patrons of all ages, and may serve as a community contact for planning special programs and events.
• Sorts and shelves books; participates in shelf reading, weeding, and shifting the collections as needed.
• Checks in/out library materials, registers patrons for library cards, processes interlibrary loans, and collects fees and fines.
• Assists patrons with use of the copy machine and printer as well as providing other technical assistance as needed.
• Maintains patron confidentiality and privacy in accordance with library policies, professional ethics, and relevant local, state, and federal laws.
• Attends DeKalb County Public Library trainings and meetings and participates actively in DCPL initiatives.
• Assists with planning and logistics associated with the upcoming relocation to a new library facility.
• Performs other related duties as required.

Benefits

• Health, Dental, and Vision Insurance – Employer-paid for full-time employees. Dependent coverage is available at an additional cost.
• Basic Life Insurance – The City of Doraville provides full-time employees and their eligible dependents with Basic Life insurance at no cost. Full-time employees also receive additional AD&D coverage.
• 100% Employer-Paid Retirement (401a Plan) – The City fully funds a 401a retirement plan to support long-term financial security.
• 457(b) Deferred Compensation Plan – Employee-funded savings plan with an employer match to enhance retirement savings.
• Alternative Work Schedules – Full-time employees are eligible for compressed or hybrid work schedule options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree