Library Specialist II- (Adult Circulation)

City of Bentonville•Bentonville, AR

2d•Onsite

About The Position

Works under the supervision of the adult and circulation librarians, and plays an integral role in the library’s team, to successfully implement public services, policies, procedures and programs in accordance with the library’s mission. Responsibilities for this position as the Outreach Coordinator, include identifying new outreach possibilities within the community among various groups to promote BPL services and activities; engaging and educating various groups about BPL services and activities; facilitate distribution of materials to homebound individuals/families due to mobility, health, or disability barriers; work in conjunction with Adult Volunteer Coordinator to establish volunteer participation in program; research and develop adult story time opportunities for elder care facilities. Responsibilities also include programming, which means devising new and educational adult programs in conjunction with FT team; lead and assist with existing programs in conjunction with other team members; ILL Services and all ILL requests from point of order to circulation. Duties may also include: help with ordering, receiving and cataloging of adult materials, weeding and inter-library loan processing, as required. Additionally, performs routine desk duties, including but not limited to: issues and updates library cards, tenders money, checks out materials, provides reference/information and readers’ advisory services, plus technology help to the general public. Strong focus on adult programming, training, customer service, technology experience and team work. Requires the application of elementary principles of library and information sciences. A complete job description is available upon request.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Frequently required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Frequently required to stand, walk, and sit.
Ability to stand for long periods of time.
Occasionally required to stoop, kneel, crouch or crawl.
Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Associate or Bachelor degree or equivalent from four-year college.
Five (5) or more years related experience and/or training.
Three (3) or more years library experience.
Equivalent combination of education and experience.

Responsibilities

Identify new outreach possibilities within the community among various groups to promote BPL services and activities.
Engage and educate various groups about BPL services and activities.
Facilitate distribution of materials to homebound individuals/families due to mobility, health, or disability barriers.
Work in conjunction with Adult Volunteer Coordinator to establish volunteer participation in program.
Research and develop adult story time opportunities for elder care facilities.
Devise new and educational adult programs in conjunction with FT team.
Lead and assist with existing programs in conjunction with other team members.
Handle ILL Services and all ILL requests from point of order to circulation.
Assist with ordering, receiving and cataloging of adult materials, weeding and inter-library loan processing.
Perform routine desk duties, including issuing and updating library cards, tendering money, checking out materials, providing reference/information and readers’ advisory services, plus technology help to the general public.
Monitor the conditions of circulation, adult service areas, public computers and printing equipment.
Locate and check out materials.
Sort materials according to classification code and need for repair and return them to their storage area.
Maintain records of accountability of borrowed items, process their respective returns and collect monies for fines, lost and damaged items.
Distribute reminder notices to borrowers for overdue materials; prepare bills for fines and lost materials.
Assist in retrieval of overdue materials and respond to inquiries about overdue bills and notices.
Fulfill all holds services including locker technology at the library and the Community Center.
Maintain knowledge of integrated library system (ILS).
Work efficiently with RFID sorter systems; perform minor trouble-shooting procedures.
Provide reference and reader’s advisory services.
Assist patrons in the use of public access catalog, library computer systems and other library equipment.
Provide Inter-Library Loan (ILL) services.
Create attractive book displays to attract adult library users and encourage use of library collections.
Develop and present programs and provide services for adults and families.
Manage meeting facilities under the direction of the librarian/Senior Librarian.
Collect statistics and prepare regular reports for Library Director and/or Librarians.
Receive, forward, reply and/or compose professional correspondence.
Serve as a specialist in technology hardware, software, online programs and digital services.
Communicate with library vendors for purchasing, support and statistics.
Participate in public programs, outreach and meetings as required.
Coordinate, train and direct library volunteers in tasks that support library services and staff.
Develop awareness of trends in adult/youth services and of issues affecting general information services.
Assist librarian with training new staff members.
Assist librarian with collection management.
Prepare materials to promote library resources and services.
In the absence of supervisory librarian(s), support and direct teammates as well as respond to patrons requesting public service.