Library Public Computer Lab Technician

City of Farmington • Farmington, NM

1d • Onsite

About The Position

The City of Farmington is seeking a Library Public Computer Lab Technician for a temporary, part-time position. This role involves coordinating, organizing, and monitoring the use of public computers in the library. The technician will provide exceptional customer service, assist patrons with basic computer use, and ensure compliance with library policies. Responsibilities also include planning and instructing computer and technology appointments, mastering library technology (including AV systems, 3D printers, and Cricut machines), and assisting employees and patrons with their use. The position requires establishing and maintaining effective working relationships with colleagues and the public.

Requirements

• Must have a valid driver's license.
• Must have working knowledge of Microsoft Windows computers and the World Wide Web.
• Knowledge of basic mathematical functions such as addition, subtraction, multiplication, etc.
• Ability to learn and sufficiently operate the library's computers in order to assist patrons with the on-line catalog, electronic databases, the internet, and other computer applications.
• Ability to communicate courteously and effectively with the public on all age levels, abilities, and cultural backgrounds.
• Ability to establish and maintain working relationships with co-workers, supervisors, other City personnel and the public.
• Ability to follow verbal and or written instructions.
• Ability to work under stress and handle stressful situations.
• Ability to meet deadlines.
• Ability to operate tools and equipment listed.
• Must be available during peak use hours, which include weekdays, evenings and weekends.

Nice To Haves

• Knowledge of Microsoft Office, Adobe Suite, MacOS, and Apple products desired.
• Comprehensive understanding of library procedures, which may be attained through on the job training.
• Comprehensive understanding of library technologies, which may be attained through on the job training.

Responsibilities

• Coordinates, organizes, and monitors use of public computers.
• Provides exceptional customer service and assists patrons with basic use of library's public computers.
• Ensures computer users comply with policies and guidelines relating to use of the computers and the internet.
• Plans, schedules, and instructs computer and technology appointments, as needed.
• Masters the use of library technology and assists other employees, and patrons in its proper use (Audio visual systems, 3D printer systems, Cricut machines, etc.).
• Establishes and maintains effective working relationships with other employees, officials, and all members of the general public.
• Works under the supervision of the Library Computer Support Supervisor (Public Technology Coordinator).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed