Library Prog Dev Mgr
About The Position
Works under the direction of the Library Deputy Director to manage the overall administrative operations of program development for customers of all ages. Leads in efforts to promote the librarys policies, goals, and objectives. Participates as part of leadership and regional management teams to formulate and implement divisional standard operating procedures, policy, goals, and strategic plans. Supervises library service coordinators to facilitate growth, development, performance, and productivity. Manages assigned service areas in terms of overall performance, service patterns, work output, and system efficiency. Provides work direction, assignment of duties, evaluation of work performance, and discipline to assigned staff. Initiates interregional and inter-agency cooperative efforts to support and enhance operation and service. Collaborates in partnership with Friends of the Library, the Library Foundation and other community groups to collect demographic information to enhance community engagement. Develops, implements and oversees new services, innovations, concepts, and techniques to improve the quality, productivity and variety of library services. Performs research, designs measurement tools, and conducts user studies to determine the efficiency of library services versus customer demand and to ultimately improve customer service. Prepares, creates, and submits various reports and records as required. Participates in professional and community organizations to market library services and benchmark information related to future service improvements. Visits and attends various library and other locations around the City for meetings, workshops, and training seminars.
Requirements
- Works under the direction of the Library Deputy Director.
Responsibilities
- Manage the overall administrative operations of program development for customers of all ages.
- Lead efforts to promote the library's policies, goals, and objectives.
- Participate as part of leadership and regional management teams to formulate and implement divisional standard operating procedures, policy, goals, and strategic plans.
- Supervise library service coordinators to facilitate growth, development, performance, and productivity.
- Manage assigned service areas in terms of overall performance, service patterns, work output, and system efficiency.
- Provide work direction, assignment of duties, evaluation of work performance, and discipline to assigned staff.
- Initiate interregional and inter-agency cooperative efforts to support and enhance operation and service.
- Collaborate in partnership with Friends of the Library, the Library Foundation and other community groups to collect demographic information to enhance community engagement.
- Develop, implement and oversee new services, innovations, concepts, and techniques to improve the quality, productivity and variety of library services.
- Perform research, design measurement tools, and conduct user studies to determine the efficiency of library services versus customer demand and to ultimately improve customer service.
- Prepare, create, and submit various reports and records as required.
- Participate in professional and community organizations to market library services and benchmark information related to future service improvements.
- Visit and attend various library and other locations around the City for meetings, workshops, and training seminars.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
