Library Page - Baychester Branch Library

The New York Public Library•New York, NY
•Onsite

About The Position

The Library Page is a part-time educational opportunity for a candidate currently enrolled as a student in an accredited educational program. The role introduces the employee to work within a library system and provides access to the Library Page Fellowship Program, which offers career-readiness resources, career exploration, on-the-job coaching, training, and mentorship. The position is based at the Baychester Branch Library and is scheduled for up to 14 hours per week. Schedules vary according to library needs and may include evenings, nights, Saturdays, and weekends. The Library Page serves as an ambassador for the library, providing courteous public service while organizing and maintaining library materials and assisting patrons and staff.

Requirements

  • Currently enrolled as a student in a degree program or accredited school, such as high school, a GED program, or an associate's, bachelor's, or master's degree program.
  • Minors must have the employment certificate required by New York State law.
  • Ability to sort and arrange items accurately and efficiently in alphanumeric order.
  • Strong organizational skills and ability to follow detailed instructions in a fast-paced environment.
  • Excellent customer service skills and ability to work with a diverse patronage.
  • Strong interpersonal and communication skills.
  • Strong problem-solving skills.
  • Ability to work as part of a team.
  • Reliability and professionalism.
  • Basic computer and technology skills, including Microsoft Office Suite and Google Applications.

Nice To Haves

  • Ability to troubleshoot basic computer and printer issues.
  • Experience with eReaders and library technologies.
  • Ability to speak foreign languages.

Responsibilities

  • Provide patrons with exceptional customer service and a positive, courteous attitude.
  • Shelve and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order.
  • Answer in-person inquiries, help patrons locate materials, and refer them to the appropriate place or person for assistance.
  • Assist patrons with basic computer, internet, and audio/visual equipment use.
  • Locate and prepare library materials requested by patrons.
  • Help staff check materials for damage and remove damaged items from shelves.
  • Help set up public spaces for events and programs.
  • Perform other related tasks as needed.

Benefits

  • Access to the Library Page Fellowship Program, which provides career-readiness resources, career-goal exploration, on-the-job coaching, training, and mentorship.
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