Library Page - Fort Washington Library

The New York Public Library•New York, NY

About The Position

The Library Page position is an educational opportunity for candidates currently enrolled as students in an accredited educational program. At The New York Public Library, the role provides exposure to working within a library system and helps candidates explore whether a library career is right for them. Pages are expected to be reliable, hardworking, welcoming ambassadors for the Library, with strong written and verbal communication skills. The role is scheduled for 15 hours per week during branch hours, including evenings and Saturdays; schedules vary according to library needs and may change.

Requirements

  • Currently enrolled as a student in a degree program or accredited school, including high school, GED, associate's, bachelor's, or master's programs.
  • Minors under 18 must have the proper employment certificate as required by New York State law.
  • Ability to sort and arrange items accurately and efficiently in alphanumeric order.
  • Strong organizational skills and ability to follow detailed instructions in a fast-paced environment.
  • Excellent customer service skills and ability to work with a diverse patronage.
  • Strong interpersonal and communication skills.
  • Strong problem-solving skills.
  • Ability to work as part of a team.
  • Demonstrated reliability and professionalism.
  • Basic computer and technology skills, including Microsoft Office Suite and Google Applications.

Nice To Haves

  • Ability to troubleshoot basic computer and printer issues.
  • Experience with eReaders and library technologies.
  • Ability to speak foreign languages.

Responsibilities

  • Provide courteous, positive customer service to the public.
  • Shelve and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order.
  • Answer in-person inquiries, help patrons locate materials, and direct them to appropriate assistance.
  • Help patrons with basic computer, internet, and audio/visual equipment use.
  • Locate and prepare library materials requested by patrons.
  • Help staff inspect materials for damage and remove damaged items from shelves.
  • Set up public spaces for events and programs.
  • Perform other related tasks as needed.
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