Main Branch - Library Page I - Main Branch - Part Time

City of Abilene•Abilene, TX
•Onsite

About The Position

Under the direct supervision of the Librarian II – Branch Manager – Main Branch, the Library Page I provides prompt, friendly customer service to library customers; shelves returned materials; ensures items are stored in the correct order; and assists the circulation team with checking materials in and out. The position does not exercise supervision. The role follows established procedures with minimal supervision, maintains orderly and welcoming library spaces, and performs other job-related duties as assigned. The employee must follow the City of Abilene Core Values—Respect, Integrity, Service Above Self, and Excellence in All We Do—and contribute as a team member who treats colleagues with dignity, courtesy, and respect.

Requirements

  • High school diploma or GED required.
  • Six months of experience in a customer service position is preferred.
  • Knowledge of the purposes and use of libraries, library services, and locations within the library.
  • Ability to use a personal computer and operate a circulation and public catalog automation system.
  • Ability to interact tactfully and courteously with the public in a friendly and efficient manner.
  • Ability to organize effectively, multitask, and arrange circulation materials in numerical and alphabetical order.
  • Ability to complete duties independently, quickly learn routine library functions and procedures, and perform them accurately.
  • Ability to communicate orally with the public, supervisors, and coworkers; follow instructions; and learn to use the computerized circulation system.
  • Ability to establish and maintain cooperative working relationships with internal and external contacts.
  • Ability to work as a team member in a manner that supports the Division’s mission and treats team members with dignity, courtesy, and respect.
  • Ability to move a loaded cart weighing up to 150 pounds, with or without accommodation.
  • Must be able to work evenings and weekends and maintain regular, reliable attendance.
  • The position’s overall strength demand is medium: lifting up to 50 pounds and carrying up to 25 pounds.

Nice To Haves

  • Six months of experience in a customer service position.

Responsibilities

  • Accurately shelve library materials and straighten collections, demonstrating attention to detail.
  • Conduct regular shelf-reading to ensure materials are in proper order.
  • Assist in creating and maintaining attractive displays.
  • Maintain the cleanliness and appearance of public areas, including tables and seating.
  • Assist at the circulation desk as needed by checking library materials in and out accurately and efficiently.
  • Greet patrons and direct them to appropriate staff members in a friendly and helpful manner.
  • Follow established procedures with minimal supervision and promptly report issues or concerns to a supervisor.
  • Perform other job-related duties and responsibilities as assigned.
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