Library Page I

City of Mission Viejo•Mission Viejo, CA

4d•Onsite

About The Position

The City of Mission Viejo seeks qualified candidates to serve as our next part-time Library Page to provide excellent customer service to library patrons. Candidates will assist with shelving and filing all library materials using different filing systems; collecting, sorting, organizing and filing any materials used in the library; and moving furniture and equipment as needed; assisting in the Passport Office with check-in procedures and taking photos; assisting with Library programs as needed. There are two (2) vacancies to work at the Mission Viejo Library. The schedule may change to cover absences of coworkers and for department programming needs. The actual work schedule will be based on the needs of the City for the particular work week. Library Page I are considered at-will Hourly, Seasonal, and/or Temporary variable hour employees, and are not a part of the competitive service. Incumbents will work a flexible schedule, with an average of 12 to 19 hours per week, with increased scheduling during peak workload periods, but less than 1,000 hours during the assignment through the fiscal year starting July 1st and ending June 30th. This is an FLSA non-exempt position and is entitled to overtime if an employee works more than forty (40) hours per week.

Requirements

Able to work a minimum of 12 to 19 hours per week which may include early morning, evenings, and weekends
Knowledge of alphabetical and numeric filing system
Knowledge of purpose and functions of the library
Knowledge of techniques for providing a high level of customer service to the public and City staff
Ability to interact and work with people from varying age groups and diverse backgrounds
Learn, understand, and apply library policies and procedures
Demonstrate good oral and written communications skills
Working with minimum supervision
Communicating clearly and concisely, both orally and in writing
Understanding and carrying out oral and written instructions
Using tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines
Establishing and maintaining effective working relationships with employees and those contacted in the course of the work
Operating modern office equipment including computer equipment and software programs
Operating a motor vehicle safely
Knowledge of alphabetical and decimal numeric filing system
Knowledge of effective public relations
Knowledge of general principles of risk management related to the functions of the assigned area
Knowledge of techniques for providing a high level of customer service to public and City staff, in person and over the telephone
Knowledge of safe driving principles and practices
Knowledge of safe work practices
Applicants must be 15 years of age or older.
Applicants under the age of 18, that are required to attend school, must provide a California Workers Permit.

Nice To Haves

Some experience, paid or unpaid, in a library setting is desirable.
Previous computer experience is desirable.

Responsibilities

Promote positive relationships with the public, management team, fellow staff members, and volunteers.
Provide the highest of standards of customer service, information, and communication to the public while upholding and promoting the Library’s programs and policies.
Collect, sort, shelve, and file all library materials using different filing systems.
Retrieve library materials from outdoor book drops.
Maintain cleanliness and orderliness of shelves.
Check in library materials.
Performs other duties as assigned.
Assisting in the Passport Office with check-in procedures and taking photos.
Assisting with Library programs as needed.
Moving furniture and equipment as needed.