NSU00172 - Library Media Specialist
About The Position
Norfolk State University is hiring a Library Media Specialist to support Media Services and library patrons. The position maintains and inventories computers, devices, equipment, and makerspace resources; sets up devices for use on university networks; and helps administer equipment and room reservations. It also prepares user guides and training, records usage statistics, explores options for new resources, and hires, trains, supervises, and evaluates student workers. The specialist provides customer service at the Information Services Desk during scheduled day, evening, and weekend shifts.
Requirements
- High school diploma or GED, or an equivalent combination of training and education providing the requisite knowledge, skills, and abilities.
- Working knowledge of multimedia equipment, new technologies, computers, and software such as Adobe Creative Cloud and Microsoft Office.
- Experience using PCs and Macs, restoring factory settings, installing software, and performing computer maintenance.
- Experience developing, interpreting, and applying departmental policies and procedures.
- Ability to hire, train, supervise, and evaluate student workers.
- Good customer service skills and ability to work in a team environment.
- Good verbal and written communication skills.
Nice To Haves
- Bachelor's degree in library science, computer science, or a related field.
- Experience working in a library and using automated library systems.
- At least one year of experience working with a variety of media equipment.
Responsibilities
- Maintain Media Services computers, devices, and equipment according to established procedures, and oversee their loan through library systems.
- Record usage statistics according to established procedures.
- Set up new computers and devices to integrate with university networks.
- Investigate options for acquiring new computers, devices, and equipment.
- Perform inventories of Media Services resources under the manager's supervision.
- Supervise use of and maintain equipment in the library's makerspaces.
- Prepare guides and conduct training on computers, devices, equipment, and software.
- Help administer the library's equipment and room reservation systems.
- Hire, train, manage, and evaluate student workers.
- Provide customer service to library patrons at the Information Services Desk during scheduled day, evening, and weekend shifts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
