NSU00172 - Library Media Specialist

DHRM•Norfolk, VA

About The Position

The Library Media Specialist maintains Media Services computers, devices, and equipment according to established procedures and oversees their loan through library systems. The position sets up computers and devices for integration with university networks, investigates options for acquiring equipment, records usage statistics, and performs resource inventories under a manager’s supervision. The specialist supervises use of and maintains equipment in the library’s makerspaces, prepares guides, and conducts training on computers, devices, equipment, and software. The role also helps administer equipment and room reservation systems and hires, trains, manages, and evaluates student workers. The specialist provides customer service to library patrons at the Information Services Desk during scheduled day, evening, and weekend shifts. The position requires a high school diploma or GED, or equivalent training and education, along with working knowledge of multimedia equipment, technology, computers, and software. A bachelor’s degree in library science, computer science, or a related field; library experience; and at least one year of experience with a variety of media equipment are additional considerations. The hiring range is $40,000–$47,164.

Requirements

High school diploma or GED, or an equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.
Working knowledge of multimedia equipment, new technologies, computers, and software such as Adobe Creative Cloud and Microsoft Office.
Experience using PCs and Macs, restoring factory settings, installing software, and performing computer maintenance.
Experience developing, interpreting, and applying departmental policies and procedures.
Ability to hire, train, supervise, and evaluate student workers.
Good customer service skills and ability to work in a team environment.
Good verbal and written communication skills.

Nice To Haves

Bachelor’s degree in library science, computer science, or a related field.
Experience working in a library and using automated library systems.
At least one year of experience working with a variety of media equipment.

Responsibilities

Maintain Media Services computers, devices, and equipment according to established procedures.
Oversee the loaning of computers, devices, and equipment through library systems.
Record usage statistics according to established procedures.
Set up new computers and devices to integrate with university networks.
Investigate options for acquiring new computers, devices, and equipment.
Inventory Media Services resources under the manager’s supervision.
Supervise use of and maintain equipment in the library’s makerspaces.
Prepare guides and conduct training on computers, devices, equipment, and software.
Help administer the library’s equipment and room reservation systems.
Hire, train, manage, and evaluate student workers.
Provide customer service to library patrons at the Information Services Desk during scheduled day, evening, and weekend shifts.