Library, Information Technology - Federal Work Study Student Assistant

California State University, San BernardinoSan Bernardino, CA
Onsite

About The Position

Under direct supervision of the Dean, the Library Information Technology (LIT) Student Assistants develop basic technology support skills and provide high quality customer service for library users and employees. They staff a library makerspace open to all CSUSB students and maintain hardware, software and equipment assigned to Pfau Library. Student assistants work as a cohesive team under the oversight of the Systems and Discovery Librarian and ITS Technology Consultants assigned to the library.

Requirements

  • Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
  • Admission or registration as a CSU student.
  • Maintain a 2.0 G.P.A. or greater per semester and cumulative.
  • Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
  • International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
  • Eligible to work in the United States
  • Payroll Requirement: Social Security Card

Nice To Haves

  • Ability to establish and maintain effective working relationships with people of diverse backgrounds and learning styles.
  • Commitment to your own learning and supporting the learning of others.
  • Ingenuity in applying technology to solve problems.
  • Ability to locate, follow and create online documentation.
  • Attention to detail and ability to maintain complete and accurate records.
  • Ability to maintain a positive and professional attitude when under pressure.
  • Familiarity with Windows and Macintosh operating systems.
  • Familiarity with analog and digital creative tools/methods, such as 3D printing, sewing, microcontrollers, or video editing.
  • Familiarity with Microsoft networking concepts.
  • Familiarity with computer management systems (Intune, JAMF).

Responsibilities

  • Staff library makerspaces
  • Contribute to makerspace workshops and tours
  • Maintain and troubleshoot library technology
  • Other work to assist the LIT department as assigned
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