Library Information Assistant - Yorkville Library

The New York Public Library • New York, NY

1d • Onsite

About The Position

The New York Public Library is seeking a Library Information Assistant for its Yorkville Library. The role provides service to patrons of all ages through information assistance, circulation services, and support for library outreach and programming. The successful candidate will bring strong customer-service skills and a passion for helping people explore library resources and discover new interests.

The position operates under the general supervision of the Library Manager. The assistant provides reference and circulation services, helps patrons use library technology and resources, promotes library services in the community, and supports programs for children, teens, and/or adults. The assistant may temporarily take responsibility for the facility, staff, and operations when the Library Manager is absent.

This is a full-time position scheduled for 35 hours per week during branch hours. The listed compensation is $50,427 per year.

Requirements

• Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background.
• Demonstrated public service experience and ability to work well with a diverse patronage.
• Demonstrated interpersonal, oral, and written communication skills.
• Demonstrated ability to work as part of a team.
• Appreciation of literature and desire to encourage reading in others.
• Strong organization and planning skills, including ability to handle multiple projects or tasks simultaneously.
• Strong computer and related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.
• Knowledge of computer services, including online searching, social media, and reference resources and databases.

Responsibilities

• Provide circulation and reference service and instruction to patrons of all ages using print, media, and digital resources.
• Answer questions from the public in person, by telephone, and electronically.
• Conduct community outreach to promote and increase public participation in and use of library services.
• Assist with planning and delivering library programs for children, teens, and/or adults.
• Instruct patrons on using the Internet, computer applications, and other Library services.
• Assist with fines and fees management, collection development and weeding, reserves, and opening and closing procedures.
• Ensure patrons follow library policies and procedures.
• May take responsibility for the facility, staff, and operations in the Library Manager’s absence.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level