Library Information Assistant - Seward Park Library

The New York Public Library • New York, NY

2d

About The Position

The New York Public Library is seeking a Library Information Assistant for Seward Park Library to provide service to patrons of all ages. The role assists with information queries, provides circulation services, and supports library outreach and programming. The successful candidate is a creative customer service professional who helps patrons explore library resources, pursue their interests, and discover new ones.

Under the general supervision of the Library Manager, the assistant provides circulation and reference services, answers public inquiries, offers instruction on library resources and technology, and supports community outreach and programs. The position may temporarily oversee the library, staff, and operations in the Library Manager’s absence. It is scheduled for 35 hours per week during branch hours.

Requirements

• Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background.
• Demonstrated public service experience and ability to work well with diverse patrons.
• Demonstrated interpersonal, oral, and written communication skills.
• Demonstrated ability to work as part of a team.
• Appreciation of literature and desire to encourage reading in others.
• Strong organization and planning skills, including ability to manage multiple projects or tasks simultaneously.
• Strong computer and related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.
• Knowledge of computer services, including online searching, social media, reference resources, and databases.

Responsibilities

• Provide circulation and reference services and instruction to patrons of all ages using print, media, and digital resources.
• Answer questions from the public in person, by telephone, and electronically.
• Conduct community outreach to promote and increase public participation in and use of library services.
• Assist in planning and delivering library programs for children, teens, and/or adults.
• Instruct patrons in using the Internet, computer applications, and other Library services.
• Assist with fines and fees management, collection development and weeding, reserves, and opening and closing procedures.
• Ensure patrons follow library policies and procedures.
• May take responsibility for the facility, staff, and operations in the Library Manager’s absence.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time