Part-Time Library Clerk

City of Oak Park•Oak Park, MI

3d•Onsite

About The Position

The City of Oak Park is seeking a Library Clerk to perform a variety of general library duties, including but not limited to tasks related to the circulation of library materials, providing assistance with library patron accounts, providing direct public service with technology, collection maintenance tasks, and other tasks as assigned.

Requirements

High School Diploma or GED
Basic technology skills: email, office, browser-based products, printing, internet navigation.
Knowledge of general office practices.
Knowledge of library practices.
Excellent patron service attitude.
Ability to work effectively with other employees.
Ability to communicate effectively with library patrons and staff.
Ability to work independently with minimal supervision.

Nice To Haves

Some college coursework
Library technology experience in CARL (library circulation software)

Responsibilities

Greets patrons upon entering the building; directs patrons to appropriate location, department or librarian to answer their question(s).
Issues new library cards and maintains existing accounts utilizing the automated library system.
Removes items from drop boxes and evaluates them for damage, check-in, shelving, or transit to owning library.
Registers patrons into automated library system, checks materials out, renews materials, checks items in, and collects overdue fines and other fees; resolves customer account issues.
Receives incoming telephone calls to the library, providing direct patron assistance and routing calls to the appropriate department.
Assists patrons with basic computer questions, printing, faxing and copying tasks.
Prepares all library materials regardless of form for the shelves as necessary while maintaining their order according to the alphabet or Dewey Decimal system.
Processes patron hold requests via automated library system.
Provides database maintenance in the automated library system including entry of all acquisitions and deletion of discarded items.
Performs opening and closing procedures
Maintain confidentiality of Library Records.
Performs other duties and special projects, as assigned.