Library Clerk II - Circulation - Sienna Library

Fort Bend County • Missouri City, TX

3d • Onsite

About The Position

Serves as the first point of contact for patrons at the Sienna Library, handling inquiries in person and over the phone, and referring them to appropriate departments as needed. This role may involve managing difficult patron interactions or emergency situations. The Library Clerk II will also assist in training and supervising part-time clerks and will act as the In-Charge staff in the absence of a Clerk III. Responsibilities include managing the circulation of library materials using an integrated library system, processing Interlibrary loans, patron holds, and Partnership library reserves. Daily tasks involve using various software applications, understanding shelving classifications, navigating the internet, managing email, and working with spreadsheets. The role also utilizes Radio Frequency Identification (RFID) technology and involves on-the-fly collection conversions. Maintaining patron data and records in the automated circulation system, issuing library cards, and adhering to the Patron Confidentiality Policy are key duties. The position involves handling patron payments for overdue fines and lost materials, including cash, credit cards, and operating a cash register. This includes counting, reconciling, balancing accounts, preparing daily deposits, and generating monthly reports. The clerk will reroute circulation materials to other branches. Physical tasks include routinely loading and unloading bins of library materials (up to 25 lbs), receiving, sorting, and processing new, existing, and donated items. Other duties involve pushing loaded book trucks, searching shelves for requested items, shelving books and other materials, and preparing items for the Hold Shelf. The role also includes receiving and checking in periodicals, journals, and newspapers, processing and maintaining collections, and weeding older or damaged materials. Attendance at staff meetings, Staff Development Day, committee meetings, and training sessions is required. Additional duties may include ordering supplies, processing, mending, and cleaning books and AV items, ordering and receiving library materials, checking invoices, creating records, performing database maintenance, and processing mail. The position also requires participation in emergency management activities during local states of disaster as directed by county managers.

Requirements

• High School Diploma/GED
• Some college preferred.
• Two years job related experience.
• Strong computer skills; proficient with Internet, email and Microsoft Office products.
• Communication skills and the ability to work well with a diverse public and staff.
• Ability to learn library software applications and shelving classifications.
• Ability to interpret policy and problem-solve, and work with frequent interruptions.
• Position requires evening and weekend hours.

Responsibilities

• Serves as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary.
• May encounter irate patrons or handle emergency situations.
• Assists with training and supervision of part-time library clerks.
• Serves as In-Charge staff in absence of Clerk III.
• Charges/Discharges library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves.
• Routinely uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks, utilizes Radio Frequency Identification (RFID), converts collections on-the-fly as necessary.
• Inputs and maintains patron data in automated circulation system.
• Maintains patron records.
• Issues library cards.
• Follows Patron Confidentiality Policy.
• Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment.
• Counts, reconciles and balances accounts, prepares daily deposits and monthly reports.
• Reroutes circulation materials to other branches.
• Routinely loads/unloads bins of library materials weighing up to 25 lbs.
• Receives, sorts and processes new, existing and/or donated delivery items.
• Routinely pushes loaded book trucks, searches shelves for missing or requested items, shelves books and other library materials, prepares items for the Hold Shelf.
• Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections.
• Weeds older or damaged materials.
• Attends and participates in staff meetings, Staff Development Day, committee meetings and training sessions.
• Orders Supplies
• Processes, mends and cleans books and/or AV items
• Orders and receives library materials/checks invoices
• Creates records, changes holdings using an automated system
• Processes mail for the library system
• Performs database maintenance.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED