Library Clerk II - Circulation - Sienna Library

Fort Bend County • Missouri City, TX

1d • Onsite

About The Position

Serves as the first point of contact for patrons at the library, handling inquiries in person and over the phone, and referring them to appropriate departments as needed. This role may involve managing difficult patron interactions or emergency situations. The position also includes assisting with the training and supervision of part-time library clerks and acting as the In-Charge staff in the absence of a Clerk III. Key duties involve managing the circulation of library materials using an integrated library system, including Interlibrary loans, patron holds, and Partnership library reserves. The role requires proficiency in various software applications, understanding shelving classifications, using the internet and email, and working with spreadsheets. Additionally, it involves utilizing Radio Frequency Identification (RFID) technology and converting collections as needed. The Library Clerk II is responsible for inputting and maintaining patron data, managing patron records, issuing library cards, and strictly adhering to the Patron Confidentiality Policy. Financial responsibilities include assisting patrons with payments for overdue fines and lost materials, handling cash, credit cards, and operating a cash register. This involves counting, reconciling, and balancing accounts, preparing daily deposits, and generating monthly reports. The position also entails rerouting circulation materials to other branches, loading and unloading bins of library materials (up to 25 lbs), receiving, sorting, and processing new, existing, and donated items. Daily tasks include pushing loaded book trucks, searching shelves for requested items, shelving materials, and preparing items for the Hold Shelf. The role also involves receiving and checking in periodicals, journals, and newspapers, processing and maintaining collections, and weeding outdated or damaged materials. Participation in staff meetings, Staff Development Day, committee meetings, and training sessions is expected. Other assigned duties may include ordering supplies, processing, mending, and cleaning books and AV items, ordering and receiving library materials, checking invoices, creating records, updating holdings in the automated system, processing mail, and performing database maintenance. Employees are expected to participate in emergency management activities during local states of disaster as directed by county managers.

Requirements

• High School Diploma/GED
• Two years job related experience.
• Strong computer skills; proficient with Internet, email and Microsoft Office products.
• Communication skills and the ability to work well with a diverse public and staff.
• Ability to learn library software applications and shelving classifications.
• Ability to interpret policy and problem-solve, and work with frequent interruptions.

Nice To Haves

• Some college preferred.

Responsibilities

• Serves as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary.
• May encounter irate patrons or handle emergency situations.
• Assists with training and supervision of part-time library clerks.
• Serves as In-Charge staff in absence of Clerk III.
• Charges/Discharges library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves.
• Routinely uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks, utilizes Radio Frequency Identification (RFID), converts collections on-the-fly as necessary.
• Inputs and maintains patron data in automated circulation system.
• Maintains patron records.
• Issues library cards.
• Follows Patron Confidentiality Policy.
• Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment.
• Counts, reconciles and balances accounts, prepares daily deposits and monthly reports.
• Reroutes circulation materials to other branches.
• Routinely loads/unloads bins of library materials weighing up to 25 lbs.
• Receives, sorts and processes new, existing and/or donated delivery items.
• Routinely pushes loaded book trucks, searches shelves for missing or requested items, shelves books and other library materials, prepares items for the Hold Shelf.
• Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections.
• Weeds older or damaged materials.
• Attends and participates in staff meetings, Staff Development Day, committee meetings and training sessions.
• Orders Supplies
• Processes, mends and cleans books and/or AV items
• Orders and receives library materials/checks invoices
• Creates records, changes holdings using an automated system
• Processes mail for the library system
• Performs database maintenance.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED