Library Circulation Supervisor

City of Stoughton•Stoughton, WI

10h•Onsite

About The Position

The City of Stoughton, an Equal Opportunity Employer, is seeking a qualified candidate to serve as Circulation Supervisor to oversee our busy Circulation Department at Stoughton Public Library. The ideal candidate will have a strong customer service ethic supported by a commitment to the principles of free access and equity. Previous experience managing staff in a library setting is preferred. This position requires the ability to work flexible hours, including evening and weekend hours.

Requirements

College degree or any combination of education and library experience that provides equivalent knowledge, skills, and abilities.
Must have varied and sophisticated computer-related skills and familiarity with numerous software programs.
Supervisory Skills: Ability to assign duties, train, and schedule staff to maximize the efficient utilization of staff resources. Ability to evaluate staff performance.
Mathematical Ability: Ability to add, subtract, multiply, divide, and calculate decimals and percents. Ability to interpret basic descriptive statistical reports.
Language Ability and Interpersonal Communication Skills: Ability to comprehend and interpret a variety of documents including circulation statistics, overdue notices, fine records, policy and procedure manuals, library reference materials, etc. Ability to counsel, mediate, and/or provide first-line supervision. Ability to persuade, convince, and train others. Ability to prepare a variety of documents including circulation statistics and other reports, etc. using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Ability to record and deliver information, explain procedures, and follow instructions. Ability to use and interpret library science terminology. Ability to communicate effectively with the Library Director, library users, volunteers, and staff, representatives of other libraries, the general public, and others verbally and in writing. Ability to manage and work with others in a team-oriented environment.
Judgment and Situational Reasoning Ability: Ability to interpret instructions furnished in written, oral, diagrammatic or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objective.
Ability to operate and troubleshoot a variety of office and library equipment including personal computer, photocopier, telephone, fax machine, variety of printers and other office machines and materials used in performing essential functions.
Ability to lift and place boxes and other objects weighing up to 40 pounds onto carts.
Ability to stoop, kneel, crouch, climb, and balance in order to shelve books.

Nice To Haves

Previous experience managing staff in a library setting is preferred.
Previous supervisory experience and at least two years of library experience strongly preferred.

Responsibilities

Plans and schedules circulation staff to ensure that adequate staffing levels are maintained.
Organizes circulation workflow and work areas.
Documents circulation procedures and trains staff on changes in procedures.
Reviews and manages circulation reports.
Works circulation desk; processes interlibrary loan materials, checks materials in and out; collects overdue fines and lost book payments; clears book drop and book return bin; distributes overdue notices and other mail; answers telephones providing information and directing calls as appropriate.
Maintains reports of patrons and items with problem statuses.
Maintains the library’s serials collection in collaboration with the Technical Services Supervisor.
Hires, trains, supervises and evaluates circulation staff, shelvers, and volunteers.
Assists with hiring other positions as needed.
Oversees collection agency accounts, damaged items, and collection maintenance.
Attends management staff meetings and assists the Director in planning and policy decisions.