Senior Library Assistant - Circulation

Town of Hopkinton MA • Hopkinton, MA

1d • Onsite

About The Position

The Town of Hopkinton is seeking a friendly, service-minded Senior Library Assistant to join our team. This part-time position is ideal for someone who enjoys helping people, thrives in a collaborative environment, and takes pride in providing excellent customer service. Our library is a vibrant community destination that welcomes patrons of all ages. We are looking for an individual who is organized, adaptable, and committed to creating a positive experience for everyone who walks through our doors. The Senior Library Assistant performs advanced administrative and clerical work in support of daily library operations while delivering excellent customer service to patrons. This role requires tact, discretion, attention to detail, and the ability to thrive in a flexible, team-oriented environment.

Requirements

• High school diploma or equivalent required
• Three (3) or more years of customer service experience within a public library preferred, or any equivalent combination of education, training, and experience
• Associate's Degree or library coursework preferred
• Strong communication, organizational, and computer skills
• Ability to work independently and as part of a team

Responsibilities

• Provide outstanding customer service to library patrons
• Assist with circulation services, including checking materials in and out
• Issue library cards and assist patrons with account questions
• Help patrons locate materials and access library resources
• Support daily library operations and special projects
• Open and close the library as assigned
• Work collaboratively with library staff to create a welcoming environment for all patrons

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED