Library Circulation Supervisor

Maricopa County • Goodyear, AZ

5d • Onsite

About The Position

As the Library Circulation Supervisor for our Georgia T. Lord Library, you will oversee staff and daily operations in an assigned area for a large branch library under a Branch Manager's guidance. The ideal candidate will communicate effectively, be customer-focused, appreciate and respect others, demonstrate teamwork and collaboration, value continuous learning, and be supportive of change. Consider joining us to become part of a dynamic group of staff dedicated to serving a diverse community in a fast-growing area at the newly developed Goodyear Civic Square complex!

Requirements

• Two years of customer service experience
• Bachelor’s degree in Library Science, Liberal Arts, Social Science, Information Management, Business, or related field
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

Nice To Haves

• Experience as a supervisor or lead
• Experience in a public library

Responsibilities

• Supervises the overall operation of an assigned area
• Hires and trains staff in the assigned area, including scheduling and conducting interviews
• Develops performance plans, monitors and documents performance, coaches/counsels, and evaluates staff
• Provide reference and reader advisory services and respond to customer concerns in person, on the telephone, and online
• Schedules staff and authorizes leave to ensure an equitable distribution of work and adequate staffing
• Processes library materials accurately, including the routing of materials and identification and handling of damaged materials
• Identifies needs and provides recommendations to improve branch operations (use of space, equipment, staffing, training, etc.)
• Assists with establishing, evaluating, and revising branch goals, objectives, policies, and procedures
• Oversees maintenance and safety of the assigned service area
• Provides exceptional internal and external customer service while applying the district’s Great Expectations philosophy

Benefits

• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level