Library Branch Supervisor - North Branch

Montgomery County Governmennt • Clarksville, TN

16h • Onsite

About The Position

The purpose of this job is to manage and direct the daily operations of the branch under the supervision of the Assistant Library Director. This position will require working collaboratively with the Youth Services Supervisor and Public Services Supervisor to develop, plan and present library programs at the North Branch.

Requirements

• Three (3) years of library guest services or related experience; two (2) years of supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job.
• Bachelor’s degree from an accredited college.
• Must have valid driver’s license.
• A pre-employment criminal background check is required.
• Knowledge of: Policies, procedures, and activities of the library and library management practices as they pertain to the performance of duties relating to the job of Library Supervisor – North Branch Services.
• Knowledge of: Administrative policies and procedures of the County.
• Knowledge of: Management and supervisory practices & principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time off, and maintaining personnel records.
• Knowledge of: Pertinent Federal, State, and local laws, codes, and regulations.
• Knowledge of: Current office practices and procedures.
• Knowledge of: Computer software consistent for this position.
• Skill in: Analyzing complex administrative information and issues, defining problems, and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues.
• Skill in: Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Skill in: Applying judgment and discretion in resolving problems and interpreting policies and regulations.
• Ability to: Quickly learn and use new skills and knowledge brought about by rapidly changing information and /or technology.
• Ability to: Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
• Ability to: Instruct and train in methods and procedures.
• Ability to: Organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines.
• Ability to: Effectively communicate and interact with members of the public, and other groups involved in the activities of the library.
• Ability to: Establish and maintain accurate records of assigned activities and operations.
• Ability to: Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Ability to: Instruct and train in methods and procedures.
• Ability to: Perform mathematical calculations required of this position.
• Ability to: Communicate clearly and concisely, both orally and in writing.
• Ability to: Analyze facts and exercise sound judgment in arriving at conclusions.
• Ability to: Establish and maintain effective working relationships with those contacted in the course of work.
• Ability to: Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within the provision of Freedom of Information Act and other applicable State and Federal statutes and
• Ability to: Work the allocated hours of the position.

Nice To Haves

• Master’s degree in library science preferred.

Responsibilities

• Provides leadership in attracting, retaining, and developing an engaged workforce in the delivery of superior services to County residents and businesses.
• Provides leadership and management to staff and volunteers.
• Supervises the work of and monitors and evaluates on-going performance of staff; assesses and makes recommendations regarding training needs.
• Directs individuals on complex work and interprets the application of policy and procedure.
• Engages in leadership opportunities, professional development, participates in committee work and provides instruction to patrons and staff as assigned.
• Works service desks, assisting patrons to check out library materials, use public computers and PACs.
• Registers patrons for library cards, assists with fees, places holds and performs payment transactions.
• Pulls patron holds as needed.
• Educates patrons in locating materials or information in all areas of the library.
• Provides readers advisory services and assists patrons in the use of library technologies.
• Performs regular tasks relating to the Automated Materials Handling System, including providing basic troubleshooting.
• Participates in developing programming for patrons of all ages.
• Provides library tours and programming for interested groups.
• Keeps the library safe by addressing problem patron behavior on the spot or reporting it up the chain if necessary.
• Communicates Library programs with community groups and or book talks.
• Attends regularly scheduled departmental and all-staff meetings, annual staff training day, and any additional mandatory meetings.
• Other related work and special projects as assigned.
• Other duties as assigned.
• This position is responsible for accounting duties associated with patron fees.
• Represents the Department to other County departments, elected officials, outside agencies, customers, County residents and visitors.
• Provides quality customer service to individuals needing directions or assistance.

Benefits

• Montgomery County is an Equal Opportunity Employer and complies with the requirements of the Civil Rights Act of 1966 (Section 1981) and 1964 (Title VI, VII,) Americans with Disabilities Act (ADA), Rehabilitation Act of 1973, Age Discrimination in Employment Act (ADEA), Equal Pay Act (EPA) and the Uniformed Services Employment and Re-employment Rights Act (USERRA).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager