UA Library Branch Associate (Lane Road/Part-time)

City of Upper Arlington•Lane Road Branch, OH

8d•Onsite

About The Position

Come join our team at our newly renovated Lane Road Branch! We are seeking two Branch Associates to work in all areas of the Lane Road Branch, to check items in and out, and work with patrons of all ages to help them select library materials. In addition, you'll be assisting patrons in using computers and their personal devices. This position participates in the operation of a full-service library branch including serving patrons, maintaining collections, and assisting with special services and programming.

Requirements

High school diploma or GED required.
Proficiency in word processing, spreadsheet, and database programs.
Competent in the use of Windows-based computer programs.
Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
Effective customer service and interpersonal skills, including the ability to communicate verbally and in writing in English.

Nice To Haves

Knowledge of library policies, practices, and procedures preferred.
Knowledge of reader’s advisory and basic reference tools preferred.
Some college coursework or Bachelor’s degree preferred.
Two or more years work experience in a library or education environment preferred.

Responsibilities

Provides patron information about a variety of library and community services, resources, and information.
Provides patron assistance with circulation of materials including checking in and checking out items and retrieving held items.
Responds to general questions and specific questions relating to library accounts including collections.
Monitors and provides guidance to patrons in the use of the library facilities, equipment, and services.
Instructs patrons on the use of the computer-based library catalog and computer programs.
Responds to basic questions on the availability and location of library materials.
May place holds on patrons’ behalf.
Contacts patrons regarding circulation and materials issues.
Promotes and educates patrons on the use of online resources such as the library catalog and digital resources.
Assists patrons using their personal devices using library materials.
Responds to reference questions using all formats available and performs reader’s advisory.
Assists in the development of reader’s advisory tools including booklists, bibliographies, and displays.
Assists with collection maintenance including weeding and repairs.
Assists in program planning, set-up, and delivery.
Retrieves and processes items that have been requested to be held at current location or sent to other locations for pickup.
Sorts, organizes, and shelves library materials.
Shelf-reads assigned areas and re-shelves out of place items.
Empties books drops and organizes materials.
Maintains reserved items.
Identifies materials in need of repair/replacement and takes appropriate action.
Conducts items searched as assigned.
Serves as staff in charge, as needed.
Trains new staff members as assigned.
May assume independent responsibility for assigned specialized work area.
Oversees opening and closing procedures.
May count money, reconcile with reports, and prepare deposits.
Serves on library committees as assigned.
Follows library safety and emergency procedures.
Reports maintenance and safety issues to supervisor and/or Facilities personnel.
Performs other duties as assigned.