Library Associate, 20 hrs per week

Jackson County Library District•Gold Hill, OR
•$21 - $26

About The Position

The Library Associate performs front-line customer service and moderately complex technical and paraprofessional duties in support of library sections and functions, primarily at the Circulation or another service desk. Excellent customer service to library patrons is the core tenet of the position. The role also supports daily library operations, programming, and outreach as needed.

Requirements

  • High school diploma or GED.
  • Criminal background check required.

Nice To Haves

  • Two years of library experience.
  • Bilingual in Spanish.

Responsibilities

  • Welcome and register patrons; issue library cards; check materials in and out; and manage patron accounts.
  • Process incoming and returned materials in all formats, including inspection, check-in, hold and request fulfillment, status updates, branch transfers, and security measures.
  • Perform daily and/or monthly hold routines to gather, maintain, organize, update, and transfer materials for customer pickup.
  • Accept and process fines, fees, and other payments.
  • Help patrons locate materials using computers and explain library procedures, including checking out materials, logging onto the Internet, and making copies.
  • May assist the branch manager with library programming and outreach for all ages.
  • May plan, prepare, and conduct storytime programs.
  • May assist with, plan, and implement programs for all ages, including Spark Space programs.
  • Provide information about programs, events, conference rooms, and related services.
  • Shelve library materials as needed.
  • Address patron conduct or safety issues or escalate them to appropriate management.
  • Participate in assigned business-related activities and clerical responsibilities to help keep the library building open and operational.
  • Maintain regular attendance.
  • Perform other duties as assigned.

Benefits

  • Staff members who pass a Spanish language competency test are eligible for a bilingual stipend under JCLS policy.
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