Library Associate
About The Position
Under the general supervision of the Callaway County Public Library Services Manager and in consultation with the librarians, this position has primary responsibility for providing reader’s advisory, information, circulation, and programming services to the public. This position is expected to work routinely at any one of Callaway County Public Library service desks and participate in programming services. The role requires strong customer service, communication, learning and personal growth, and ethics and values. Specific competencies include accountability and technology proficiency.
Requirements
- High School diploma or equivalent.
- Proven computer literacy with adequate keyboarding skills.
- Familiarity with basic email functions (opening, creating, sending messages).
- Familiarity with internet searching, social media, and blogs.
- Proficiency with library automation system/online catalog and reference databases.
- Ability to stand for extended periods of time, push bookcarts, bend, stoop, reach, and lift.
- Ability to work on a computer.
- Ability to work evenings and weekends.
Nice To Haves
- Previous library experience.
- 48 hours minimum college credit.
- One-year customer service experience.
- Experience can be substituted for college credit.
Responsibilities
- Assist library patrons in locating and using library services, materials, and equipment at all service desks.
- Provide a continuum of library service by consulting with and assisting other staff.
- Perform collection maintenance routines, such as weeding damaged materials, shelf reading, checking lists against holdings, and filing.
- Develop competence in using system computer terminals to access library collections.
- Perform specific duties at CCPL service desks.
- Provide clerical assistance as needed.
- Assist in work of other departments as assigned by the Library Manager.
- Develop and maintain effective working relationships with the public and other staff.
- Develop skills necessary to provide reader’s advisory services.
- Prepare statistical reports concerning patron contacts, computer usage, and circulation statistics.
- Train and assist patrons in the use of the library’s automated and electronic software applications and computer hardware.
- Train and assist patrons in the use of copiers and microfilm readers/printers.
- Assist professional staff with selection procedures as needed.
- Maintain records of periodical collection, order missing copies, and coordinate additions/deletions with the Reference Librarian.
- Perform monthly weeding of newspapers.
- Assist in filing and organization of the Local History file.
- Assist with processing Genealogy ILL requests.
- Assist librarians with programming and tours as needed.
- Help with Story time planning and presentation.
- Assist with the clerical aspects of the Children's Department, including correspondence, programming, statistics, and writing information for the program guide.
- Provide technical assistance throughout the library as needed.
- Maintain public bulletin boards, keeping information appropriate, orderly, and timely.
- Provide backup for pick lists and update lists for patron requests.
- Report monthly statistics to the CCPL Manager, including holds processed, ILLs processed, and notices sent to patrons.
- Process Interlibrary Loan items, contact patrons, and follow up.
- Assist in making Picklist items missing in the computer.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
